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Werkstudent Kundenbetreuung Schwerpunkt Abrechnung (m/w/d)

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Working student

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Brandenburg an der Havel

Werkstudent Kundenbetreuung Schwerpunkt Abrechnung (m/w/d)

Without cover letter. In only 2 minutes.
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Immediately searched (unlimited)
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20 h per week
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No salary specified
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Partially home office possible
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Was erwartet dich?

  • Du bist für die telefonische Kundenbetreuung für Hausverwaltungen, Hauseigentümer und Mieter:innen zuständig
  • Du erläuterst Abrechnungen und übernimmst Korrekturen und Hilfestellungen
  • Du bist für Montage und Ablesungen, Auftragsannahme, Terminabfragen und Reklamationen verantwortlich
  • Du nimmst im Rechnungswesen Erläuterung und Reklamationen vor
  • Du bist direkte Ansprechperson für Anfragen im Kunden- und Nutzerportal sowie Anfragen zum Energieausweis
  • Du bearbeitest im Backoffice E-Mails

Without leadership experience

Areas

Customer Service
Accounting & Bookkeeping
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Was bieten wir dir?

  • Arbeitszeit von Montag - Freitag, keine Wochenendarbeit
  • Verdienstmöglichkeiten bei Vollzeit bis zu 2300 Euro Brutto (inklusive Bonuszahlung)
  • Bis zu 30 Tage Urlaub
  • Intensive Einarbeitung, Quereinsteiger (m/w/d) sind willkommen
  • Homeoffice nach Einarbeitung möglich
Promotion of Employee Initiatives

Promotion of Employee Initiatives

Paid Continuing Education

Paid Continuing Education

Company Doctor

Company Doctor

Regular Feedback Meetings

Regular Feedback Meetings

Bonus System

Bonus System

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Was solltest du mitbringen?

  • Du bist engagiert, freundlich und serviceorientiert 
  • Du kannst dich in die Bedürfnisse unserer Abrechnungskund:innen einarbeiten 
  • Du bist auch als Quereinsteiger (m/w/d) willkommen

Languages

German

Skill set

Kundenorientierung
Optional
Telefonie
Rechnungswesen
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About Call & Surf Factory GmbH

Wir sind ein Unternehmen, das sich auf Kundendialoge spezialisiert hat. Wir bieten Callcenter-, Multichannel- und KI-Lösungen an, um sicherzustellen, dass wir für unsere Kunden immer erreichbar sind. Als Team sorgen wir dafür, dass die Fragen, Wünsche oder Probleme unserer Kunden ankommen, sich angenommen fühlen und dabei trotzdem so wenig wie irgend möglich an zeitlichem und finanziellem Aufwand entsteht.

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Founded in 1998
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100-249 employees
Company sectors icon
Service
Company size icon
Medium-sized company

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.

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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Call & Surf Factory GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.

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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.

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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Werkstudent Kundenbetreuung Schwerpunkt Abrechnung (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

You can find the company’s specific privacy policyhere.

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