(Senior) Mitarbeiter Kundenservice (m/w/d) im StartUp – Berlin

Permanent Employment

Berlin

(Senior) Mitarbeiter Kundenservice (m/w/d) im StartUp – Berlin

Immediately searched (unlimited)

40 h per week

No salary specified

1 - 2 days per week homeoffice

Wir lieben Camping und machen das Teilen von Wohnmobilen so selbstverständlich und persönlich wie noch nie. Unser nächstes Reiseziel führt uns nach Europa. Komm an Bord und sorge dafür, dass der Motor läuft! Da wir uns auf ein neues Abenteuer einlassen, in dem wir uns in ein agiles Unternehmen verwandeln möchten, sind wir auf der Suche nach einem (Senior) Customer Support Specialist, dessen Herz für unsere Mieter und Vermieter schlägt, der aber ebenfalls offen für unser Abenteuer auf dem Weg zur eine agilen Organisation ist und Teil unserer crossfunktionalen Teams werden möchte.

Deine Mission:

Du betreust alle Anfragen unserer Mieter und Vermieter hauptsächlich via Telefon aber auch per Mail.
Du berätst unsere Mitglieder rund um sämtliche Dienstleistungen (Buchungen, Versicherungen, usw.).
Du unterstützt die Betreuung unserer Community auf Facebook.
Du bist bereit mit unseren Mitarbeitern in crossfunktionalen Teams zu arbeiten, um so unsere Vision weiter voranzutreiben.

Occupational fields

Mitarbeiter Kundenservice (m/w/d)

Kundensupport und -service

Support

Dein Basislager:

Wir zahlen für dein nächstes Outdoor-Abenteuer mit einem Wohnmobil.
Arbeit im Homeoffice sowie 5 Remote-Arbeitstage pro Quartal.
Die einzigartige Gelegenheit Teil unserer Erfolgsstory zu sein und im Bereich Customer Support durchzustarten.
Vom ersten Tag an viel Verantwortung, Herausforderung, Förderung und die Möglichkeit, einen eigenen Fußabdruck zu hinterlassen.
Kontinuierliche und gegenseitige Feedbackgespräche sowie Raum für persönliches Wachstum als Fundament unseres bisherigen Erfolges.
Ein großartiges, internationales und wachsendes 50-köpfiges Team, das sich für den Aufbau eines einzigartigen Startups begeistert.
Ein cooles Startup, getrieben von Leidenschaft, Authentizität, Liebe, Anstand und Respekt.

Company Doctor

Paid Continuing Education

Agile Working

Flat Hierarchies

Promotion of Employee Initiatives

Onboarding Program

Deine Reiseerfahrungen:

Du verfügst über mindestens zwei Jahre Erfahrung im operativen Kundenservice und konntest vielleicht auch schon Erfahrungen in einem agilen Team sammeln.
Du kannst neue Aufgaben und Themengebiete schnell erfassen, entsprechend bearbeiten und umsetzen.
Du magst es Probleme anzupacken und weisst dir zu helfen, wenn es darum geht eine gute Lösung für unsere Mieter und Vermieter zu finden.
Du passt dich schnell neuen Situationen und Herausforderungen an.
Du sprichst und schreibst sehr gut Deutsch und Englisch.

At least 1 year of work experience required

Languages

German

English

Frequently asked questions

Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Where can I upload my records or documents?

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Why can't I see which company I am applying to?

Some companies prefer to convince potential applicants with a meaningful job description instead of a strong employer brand. After your application, you will see which company it is. If you do not like the company, you can withdraw your application in your profile.

Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

Can other companies see where else I have applied?

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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

I don't think I meet all the requirements. Can I still apply?

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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer (Senior) Mitarbeiter Kundenservice (m/w/d) im StartUp – Berlin sounds promising? We're looking forward to your application.

(Senior) Mitarbeiter Kundenservice (m/w/d) im StartUp – Berlin