)Werkstudent im Kundenservice (m/w/d)
Als Teil der SachsenEnergie-Unternehmensgruppe sind wir ein starker und verlässlicher Partner für die Energie-, Wasser- und Wohnungswirtschaft für Service- und Abrechnungsdienstleistungen. Für den Kundenservice werden Werkstudierende mit kommunikativer Energie gesucht! Du profitierst von flexiblen Arbeitszeiten, erhältst eine individuelle Einarbeitung und Betreuung und zusätzlich zum Gehalt einen Mahlzeitenzuschuss.
Deine Aufgaben
- Du bearbeitest Kundenanfragen aus den Bereichen Telekommunikation, Energie oder Immobilienwirtschaft fallabschließend über alle Eingangskanäle
- Du bist zuständig für das Aufnehmen, Bearbeiten und Koordinieren von Kundenprozessen
- Du bearbeitest Listen zur Vorbereitung von Kampagnen in Fördergebieten der Telekommunikation
- Du pflegst Daten im SAP
- Du unterstützt bei der Vor- und Nachbereitung von Kundenprozessen
Without leadership experience
Areas
Unser Angebot
- Flexible Arbeitszeitmodelle (gelegentliches Mobiles Arbeiten nach Absprache und Einarbeitung vor Ort möglich)
- Individuelle Betreuung
- Attraktive Vergütung von 16€/Stunde
- Mahlzeitenzuschuss
- Mitarbeiterevents
- Gute Verkehrsanbindung
Company Doctor
Works Council
Paid Continuing Education
Voluntarily Engaged
Parental Leave
Vehicle Pool
Gym Subscription
Dein Profil
- Du bist aktuell an einer Hochschule immatrikuliert
- Du besitzt ein gutes Kommunikationsvermögen in Wort und Schrift sowie ein freundliches Auftreten
- Du zeigst eine Service- und Lösungsorientierung im Sinne der Zufriedenheit unserer Kund:innen
- Du hast Kenntnisse im Umgang mit Microsoft Office
- Du verfügst über verhandlungssichere Deutschkenntnisse, Englischkenntnisse sind ein Plus
- Du hast idealerweise bereits erste Erfahrungen im Bereich Energie, Telekommunikation oder Immobilienwirtschaft gesammelt
Languages
Optional
Skill set
Optional
About SachsenEnergie AG
Wir sind regionaler Leistungsführer in der Energiebranche und sorgen mit modernen, marktgerechten Lösungen rund um Strom, Gas, Wärme, Wasser, Telekommunikation, Elektromobilität und Smart Services für beste Lebensqualität in unserer Heimat. Dabei setzen sich rund 3.300 Mitarbeitende täglich für die umfassende Daseinsvorsorge der Menschen und Unternehmen in Dresden und der Region ein. Als größter Kommunalversorger Ostdeutschlands verstehen wir uns als Gestalter einer intelligenten Energiewende und treiben das Wachstum erneuerbarer Energien kontinuierlich voran, investieren in den Ausbau regionaler Infrastruktur und garantieren mit den Netzen der Zukunft die Versorgungssicherheit von morgen.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- Transcript of Records
- Cover Letter
- Certificate of Enrolment
- CV
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of SachsenEnergie AG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent im Kundenservice (m/w/d) sounds promising? We're looking forward to your application.
