Customer Success Manager (m/w/d)
Immediately searched (unlimited)
35–40 h per week
No salary specified
Remote job
Was erwartet dich?
- Begleitung neuer Kund:innen durch das Onboarding
- Beantwortung erster Rückfragen
- Sicherstellung, dass das Produkt im Arbeitsalltag der Kund:innen ankommt
- Sammlung von Feedback aus Kundengesprächen
- Dokumentation wiederkehrender Themen
- Weitergabe von Erkenntnissen an das Produkt-Team
- Unterstützung bei der Erstellung von Hilfe-Artikeln und Onboarding-Materialien
- Überwachung der Kundenzufriedenheit
Occupational fields
Sales Operations Manager (m/w/d)
Sales Operations & Enablement
Sales
Was bieten wir dir?
- Flache Hierarchien
- Kurze Entscheidungswege
- Enger Austausch mit Gründung und Produkt-Team
- Flexible Arbeitszeiten
- Moderne Tools
- Übernahmeperspektive
Was solltest du mitbringen?
- Studium in BWL, Psychologie, Kommunikationswissenschaften oder vergleichbarer Studiengang
- Freude am direkten Kontakt mit Menschen
- Klare und empathische Kommunikation
- Lösungsorientiertes Denken
- Überblick bei mehreren parallelen Themen
- Erste Erfahrung im Kundenkontakt oder Support von Vorteil
- Verhandlungssicheres Deutsch (C2)
- Gute Englischkenntnisse
All levels welcome
Languages
German
English
Skill set
Sales management
About superkind ai / boilr ai
Every company’s growth depends on one thing: finding the right people. But the global talent market is still powered by outdated workflows, disconnected data, and thousands of hours of manual work. boilr is changing that. We are building an AI-native operating system for recruitment — one that understands hiring demand, identifies opportunities, and enables recruiters to act with unprecedented speed and precision. This is not about building another productivity tool. It is about transforming the infrastructure behind one of the world’s largest and most important markets.
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of superkind ai / boilr ai.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Success Manager (m/w/d) sounds promising? We're looking forward to your application.