Werkstudent:in Customer Support & Community Management (m/w/d)
everdrop GmbH
München
Home office possible
15–20 h per week
Werkstudent für den Bereich Customer Satisfaction (m/w/d)
Working student
München
Werkstudent für den Bereich Customer Satisfaction (m/w/d)
Without cover letter. In only 2 minutes.
Immediately searched (unlimited)
10–20 h per week
15–16 € per hour (negotiable)
1 - 2 days per week homeoffice
Was erwartet dich?
- Du bist Teil des Customer Satisfaction-Teams und sitzt direkt an der spannenden Schnittstelle zwischen unseren Kunden und unseren internen Unternehmensbereichen
- Du unterstützt unser operatives Geschäft im B2C Bereich, zum Beispiel, indem du Kundenanliegen bearbeitest und analysierst
- Du sorgst als Mitglied unseres Kontrollcenters für eine europaweite Waschraumverfügbarkeit
- Du trägst aktiv dazu bei, die Prozesse in diesem Bereich zu optimieren und neue Lösungen zu entwickeln, die uns besser machen
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Innovatives Umfeld und tiefen Einblick in ein IoT-Unternehmen
- Flexible Arbeitszeiten sowie Möglichkeit für Homeoffice
- Attraktive Hygienefaktoren, wie z. B. überdurchschnittlicher Stundenlohn, eigener Arbeitsplatz, kein Großraumbüro, beste Lage im Herzen Münchens direkt am Sendlinger Tor
- Regelmäßige Teamevents
- Möglichkeit einer anschließenden Semesterarbeit/Abschlussarbeit
Company Doctor
Fair Remuneration
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
Onboarding Program
Was solltest du mitbringen?
- Du hast eine stark ausgeprägte Kommunikationsfähigkeit, verbindliches Auftreten
- Du bringst Interesse an technischen Themen – sowie an der analytischen Herangehensweise zur Lösungsfindung von Kundenanliegen mit
- Du zeichnest dich durch Hands-on-Mentalität, Eigeninitiative und eine zuverlässige, strukturierte und eigenverantwortliche Arbeitsweise aus
- Du hast fließende Deutschkenntnisse und gute Englischkenntnisse
All levels welcome
Languages
German
English
Skill set
Kommunikative Kompetenz
Eigeninitiative
Zuverlässigkeit
About WeWash GmbH
Wir sind ein junges Unternehmen aus München und revolutioniert die gemeinschaftliche Nutzung von Waschmaschinen und Trocknern. Als Teil einer bekannten Unternehmensgruppe und in 2016 gegründet, machen wir die Nutzung von Gemeinschaftsmaschinen wieder attraktiv. Durch unsere Box lassen sich bestehende Maschinen kinderleicht digitalisieren … und das ist erst der Anfang! Werde aktiver Teil der Sharing Economy und gestalte mit uns die Zukunft des Wäschewaschens!
Founded in 2016
10-24 employees
Dienstleistung
Startup
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Our job offer Werkstudent für den Bereich Customer Satisfaction (m/w/d) sounds promising? We're looking forward to your application.
Without cover letter. In only 2 minutes.
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