Account Manager - Kundenservice (m/w/d) Projektmanagement
Permanent Employment
Berlin
Account Manager - Kundenservice (m/w/d) Projektmanagement
Immediately searched (unlimited)
30–40 h per week
No salary specified
No remote work
Was erwartet Dich?
- Du wirst in kürzester Zeit zum Experten rund um unser Produkt und eignest Dir das notwendige Skillset an, um in einem Tech Unternehmen langfristig erfolgreich zu sein
- Du lernst “customer-centric design thinking” und bist tief in der Produktentwicklung involviert
- Du bist erster Ansprechpartner deiner Kunden und führst das Onboarding durch - von der Identifikation individueller Kundenbedürfnisse über Produkttrainings bis hin zur Integration aller Kundendaten
- Du stellst sicher, dass unsere Kunden den größten Wert aus unserem Produkt ziehen
- Du bist verantwortlich für die Zufriedenheit unserer Kunden durch aktives Account Management
- Du übernimmst strategische Projekte und optimierst die Onboarding-Prozesse für unsere Kunden
- Du lernst in komplexen Situationen, eigenständig Entscheidungen zu treffen
Without leadership experience
Occupational fields
Account-Manager (m/w/d)
(Key) Account Management
Sales
Was bieten wir Dir?
- Eine steile Lernkurve
- Die Chance, unser Wachstum mitzugestalten und das Leben unserer Kunden nachhaltig zu verbessern
- Ein hochqualifizierten, motivierten und internationalen Teams,
- Regelmäßige Team Events
- Einen vollen Kühlschrank, Grill, Tischtennisplatte und eine Dachterrasse zum entspannen
Regular Feedback Meetings
Agile Working
Flat Hierarchies
Onboarding Program
Startup Flair
Gym Subscription
Was solltest Du mitbringen?
- Du hast Deinen Bachelor oder Master absolviert und suchst nach einem leistungsstarken und sich schnell entwickelnden Umfeld
- Du willst Verantwortung übernehmen, nimmst Herausforderungen an und hast Lust, unser Unternehmen und Produkt aus einer 360°-Perspektive kennenzulernen
- Du begeisterst Dich dafür, außergewöhnliche Erfahrungen für unsere Kunden zu schaffen
- Du erfasst schnell komplexe Sachverhalte, arbeitest strukturiert und detailgetreu, kannst priorisieren und mehrere Themen gleichzeitig bewältigen
- Du hast ausgezeichnete Kommunikationsfähigkeiten und bist ein Teamplayer
- Du sprichst fließend Deutsch und Englisch
All levels welcome
Languages
German
English
Skill set
Prozessoptimierung
About the company
Wir sind ein Startup Unternehmen mit Sitz in Berlin. Wir kombinieren Experten und künstliche Intelligenz und nehmen mittelständische Unternehmen den arbeits- und zeitintensiven Papierkram ab. Mithilfe unserer App können Eigentümer ihre Buchhaltungen, Lohnabrechnungen und Rechnungszahlungen mit dem Steuerberater auf dem Smartphone komplett koordinieren. Wir freuen uns, wenn Du uns dabei unterstützen möchtest, kleinen Unternehmen den Sprung in die digitale Welt zu ermöglichen!
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Our job offer Account Manager - Kundenservice (m/w/d) Projektmanagement sounds promising? We're looking forward to your application.