Account Manager - Kundenservice (m/w/d) Projektmanagement

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Permanent Employment

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Berlin

Account Manager - Kundenservice (m/w/d) Projektmanagement

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Immediately searched (unlimited)
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30–40 h per week
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No salary specified
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Remote work not possible
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Was erwartet Dich?

  • Du wirst in kürzester Zeit zum Experten rund um unser Produkt und eignest Dir das notwendige Skillset an, um in einem Tech Unternehmen langfristig erfolgreich zu sein 
  • Du lernst “customer-centric design thinking” und bist tief in der Produktentwicklung involviert
  • Du bist erster Ansprechpartner deiner Kunden und führst das Onboarding durch - von der Identifikation individueller Kundenbedürfnisse über Produkttrainings bis hin zur Integration aller Kundendaten
  • Du stellst sicher, dass unsere Kunden den größten Wert aus unserem Produkt ziehen
  • Du bist verantwortlich für die Zufriedenheit unserer Kunden durch aktives Account Management
  • Du übernimmst strategische Projekte und optimierst die Onboarding-Prozesse für unsere Kunden
  • Du lernst in komplexen Situationen, eigenständig Entscheidungen zu treffen

Occupational fields

Account-Manager (m/w/d)

(Key) Account Management

Sales

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Was bieten wir Dir?

  • Eine steile Lernkurve
  • Die Chance, unser Wachstum mitzugestalten und das Leben unserer Kunden nachhaltig zu verbessern
  • Ein hochqualifizierten, motivierten und internationalen Teams,
  • Regelmäßige Team Events
  • Einen vollen Kühlschrank, Grill, Tischtennisplatte und eine Dachterrasse zum entspannen

Regular Feedback Meetings

Agile Working

Flat Hierarchies

Onboarding Program

Startup Flair

Gym Subscription

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Was solltest Du mitbringen?

  • Du hast Deinen Bachelor oder Master absolviert und suchst nach einem leistungsstarken und sich schnell entwickelnden Umfeld
  • Du willst Verantwortung übernehmen, nimmst Herausforderungen an und hast Lust, unser Unternehmen und Produkt aus einer 360°-Perspektive kennenzulernen
  • Du begeisterst Dich dafür, außergewöhnliche Erfahrungen für unsere Kunden zu schaffen
  • Du erfasst schnell komplexe Sachverhalte, arbeitest strukturiert und detailgetreu, kannst priorisieren und mehrere Themen gleichzeitig bewältigen
  • Du hast ausgezeichnete Kommunikationsfähigkeiten und bist ein Teamplayer
  • Du sprichst fließend Deutsch und Englisch

All levels welcome

Languages

German

English

Skill set

Prozessoptimierung

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About the company

Wir sind ein Startup Unternehmen mit Sitz in Berlin. Wir kombinieren Experten und künstliche Intelligenz und nehmen mittelständische Unternehmen den arbeits- und zeitintensiven Papierkram ab. Mithilfe unserer App können Eigentümer ihre Buchhaltungen, Lohnabrechnungen und Rechnungszahlungen mit dem Steuerberater auf dem Smartphone komplett koordinieren. Wir freuen uns, wenn Du uns dabei unterstützen möchtest, kleinen Unternehmen den Sprung in die digitale Welt zu ermöglichen!

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Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Why can't I see which company I am applying to?

Some companies prefer to convince potential applicants with a meaningful job description instead of a strong employer brand. After your application, you will see which company it is. If you do not like the company, you can withdraw your application in your profile.
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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Account Manager - Kundenservice (m/w/d) Projektmanagement sounds promising? We're looking forward to your application.

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