Werkstudent im Customer Success Management (m/w/d)
Was erwartet dich?
- Als Werkstudent Customer Success (m/w/d) unterstützt Du unser Customer Success Management, die unsere B2B-Kund:innen auf dem Kundenlebenszyklus betreuen
- Du hilfst uns dabei, Visable und unsere digitalen Plattformen wlw & europages bestmöglich bei unseren B2B-Kund:innen zu positionieren, um ihr Interesse an der Nutzung unserer Produkte zu wecken
- Du sammelst Feedback und Erkenntnisse und teilst diese mit internen Abteilungen, um die Entwicklung kundenorientierter Strategien und die Verbesserung neuer Funktionen zu unterstützen
- Du arbeitest eng mit den Customer Success Manager:innen zusammen, um sicherzustellen, dass unser Service die Bedürfnisse und Anforderungen unserer Kund:innen erfüllt
Occupational fields
Customer Success Manager (m/w/d)
Kundensupport und -service
Account Management
Support
Sales
Was bieten wir dir?
- Einen abwechslungsreichen, herausfordernden Job mit spannenden Projekten und der Möglichkeit, eigene Ideen einzubringen
- Bei uns erwartet Dich ein etabliertes Traditionsunternehmen mit den Vorzügen einer dynamischen Start-up-Kultur: flache Hierarchien, Duz-Kultur und ein großartiger Team-Spirit
- Flexible Arbeitszeiten, um Job und Studium optimal zu kombinieren
- Büro oder Home-Office? Du entscheidest!
Works Council
Paid Continuing Education
Voluntarily Engaged
Parental Leave
Gym Subscription
Sport and Recreation Facilities
Was solltest du mitbringen?
- Du bist immatrikuliert und bis zu 20 Stunden/Woche für uns verfügbar
- Deine hohe Leistungsbereitschaft, sorgfältige Arbeitsweise sowie ausgeprägte Kundenaffinität zeichnen Dich aus
- Du arbeitest sehr strukturiert und weißt, wie man Aufgaben richtig priorisiert
- Du bist online-affin und kannst Dich in digitale Tools schnell einarbeiten oder bringst bereits Erfahrungen mit
- Du fühlst Dich in einem schnell wachsenden und sich verändernden Umfeld wohl, kannst Dich schnell auf Herausforderungen einstellen und behältst eine positive Einstellung
- Du sprichst fließend Deutsch und Englisch (in Wort und Schrift)
All levels welcome (no experience required)
Languages
German
English
Skill set
Kundenbindung
Strukturierte Arbeitsweise
Einsatzbereitschaft
About Visable GmbH
Wir sind der führende B2B-Marktplatz in der DACH-Region. Als meistbesuchte Internetplattform für den professionellen Einkauf bieten wir Zugriff auf Millionen von Produkten sowie Dienstleistungen im B2B-Segment.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Visable GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent im Customer Success Management (m/w/d) sounds promising? We're looking forward to your application.
