IT Support Spezialist (m/w/d)
Was erwartet Sie?
- Sie unterstützen im 1st und 2nd Level Support
- Sie bearbeiten Kund:innenanfragen sowohl telefonisch als auch über unser Ticketsystem
- Sie dokumentieren die Bearbeitungsvorgänge und erstellen sowie überarbeiten Knowledge-Base-Artikel
- Sie übernehmen bei entsprechender Qualifikation auch Einzelprojekte über den Support hinaus
Without leadership experience
Areas
Was bieten wir Ihnen?
- Modernes Arbeitsumfeld mit moderner Technik und angenehmer Atmosphäre
- Offener und kollegialer Umgang
- Dynamisch und persönliches Team
- Krisensichere und langfristige Anstellung
- Gutes Betriebsklima mit diversen Maßnahmen zur Förderung
- Kurze Entscheidungswege
Startup Flair
Flat Hierarchies
Paid Continuing Education
Company Pension Scheme
Coaching Offers
Regular Feedback Meetings
Was sollten Sie mitbringen?
- Sie sind sicher im Umgang mit ITC und Office-Anwendungen
- Sie verfügen über ausgezeichnete Kommunikationsfähigkeiten in Wort und Schrift
- Sie haben die Fähigkeit, Zusammenhänge zu erfassen und arbeiten verantwortungsbewusst sowie gewissenhaft
With work experience
Languages
Skill set
About ITcollection Service GmbH
Wir sind seit 2006 erfolgreich am Markt und betreut Notarbüros mit einem ganzheitlichen Service-Angebot. Unsere begeisterten Kunden können sich zu 100 % auf ihre IT-Systeme verlassen. Wir betreuen Serverinfrastruktur, Clients, Telefonie, Bürokommunikationssoftware, Firewall, Drucker und setzen dabei stark auf automatisierte, standardisierte und verteilte Systeme. Wir erschaffen moderne, innovative, stabile, sichere und zuverlässige Kundensysteme mit einem enorm hohen Automatisierungsgrad und betreuen über 100 Kunden sowie weit über 1000 IT-Arbeitsplätze! Unser Full-Service-Konzept finden Sie so nicht einmal ansatzweise in Großunternehmen. Wie unser neuer Mitarbeiter aus der Entwicklung sagte: „Wow, small company but big tools!“ Wir denken groß und setzen die Dinge um, von denen die Großen oft nur träumen.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- CV
- Cover Letter
- Transcript of Records
- Certificate of Employment
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of ITcollection Service GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer IT Support Spezialist (m/w/d) sounds promising? We're looking forward to your application.
