Customer Success Manager (m/w/d)
Permanent Employment
Bremen
)Customer Success Manager (m/w/d)
Was erwartet dich?
- Du erledigst Verwaltungsaufgaben in der Coaching-Abteilung
- Du begleitest Kund:innen im Onboarding und in der Eingliederung in unsere Programmstruktur
- Du pflegst einen engen Kontakt mit unseren Kund:innen
- Du bereitest Onboardingpakete für den Versand vor
- Du überwachst und betreust die Livecalls
- Du stellst die Zufriedenheit unserer Kund:innen sicher
Without leadership experience
Areas
Was bieten wir dir?
- Weiterbildung und Aufstiegschancen: Wir geben dir ein Entwicklungsbudget für deine berufliche Weiterbildung
- Krisensicherer Job und attraktive Verdienstmöglichkeiten: Wir streben eine langfristige Zusammenarbeit an und stellen deshalb ausschließlich unbefristet ein
- Vollwertiger, mobiler Arbeitsplatz: Bei uns erhält jeder Mitarbeitende einen vollumfänglich ausgestatteten Arbeitsplatz
- Flexible Arbeitszeiten: Durch unsere Gleitzeit fördern wir deine Work-Life-Balance
- Frisches Obst und Getränke: Wir bieten dir jeden Tag eine Auswahl an frischem Obst sowie heiße und kalte Getränke
- Flache Hierarchien: Wir arbeiten auf Augenhöhe, mit kurzen Entscheidungswegen und direkter Kommunikation
- Hanse-Fit: Durch die Mitgliedschaft bei Hanse-Fit kannst du in vielen Sportstudios und anderen Sporteinrichtungen deutschlandweit trainieren
- Umfangreiches Onboarding: mit Videoanleitungen, in denen wir dich in unserer verwendeten Software unterweisen
- Bike Leasing: Durch unsere Partnerschaft mit Business Bike hast du die Möglichkeit dir bis zu 2 Fahrrädern zu leasen
- Home Office: Wir bieten dir die Möglichkeit einmal in der Woche von Zuhause zu arbeiten
Project Responsibility
Onboarding Program
Flat Hierarchies
Regular Feedback Meetings
Company Pension Scheme
Fair Remuneration
Was solltest du mitbringen?
- Du hast eine abgeschlossene Ausbildung, im Idealfall in einem kaufmännischen Beruf
- Du arbeitest eigenständig und strukturiert
- Du erledigst deine Aufgaben gewissenhaft und präzise
- Du bist kommunikationsstark und teamfähig
Without work experience
Languages
Skill set
About Mission Mittelstand GmbH
... das ist unsere Mission – die Mission Mittelstand. Als vollständig digitalisierte Unternehmensberatung haben wir es uns zur Pflicht gemacht, kleinen und mittelständischen Unternehmen zu ihrer individuellen Erfolgsgeschichte zu verhelfen und so den Mittelstand in Deutschland zu stärken.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- CV
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of Mission Mittelstand GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Success Manager (m/w/d) sounds promising? We're looking forward to your application.
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