Product Support Engineer (m/f/d) - Frankfurt am Main
Permanent Employment
Frankfurt am Main
Product Support Engineer (m/f/d) - Frankfurt am Main
As a Product Support Engineer, you will
- Get experience from across a variety of industries, including oil & gas, power & utilities, chemicals & petrochemicals, metals, mining & metallurgy, water utilities, pharmaceuticals & life sciences, pulp & paper, and more.
- Ensure our customers' success by supporting them through phone, email, web, remotely or on-site to make their environment while performing a variety of complex challenges.
- Have opportunity to expand your skills through collaboration with different departments to deliver or improve our customers' experience with our products.
- Complete a rigorous orientation and training period where you will learn about our products, customers and company cultures. This will happen through classroom training, customer interactions, shadowing and hands on customer experience.
- Work with our customers to manage critical infrastructure issues.
- Be valued as an employee - we are a big family with common goals and value honesty, loyalty, and transparency. You'll be supported every day of your journey with us.
Occupational fields
Support Engineer Netzwerke (m/w/d)
Technischer Support
IT Support & Administration
Support
Tech
At our company, we build careers, not simply jobs.
- Education assistance program (5,000 $ a year)
- Classroom and hands-on training at our HQ in the Bay Area, California, supplemented by another 3 months of training at your home office
- Relocation and visa assistance
- Volunteer time-off
- Assistance to charity programs
- Mentorship: You want to be a mentor to guide you in your new job
- Healthy snacks
- Work / Life Balance
- Social and casual work environment
Company Doctor
Paid Continuing Education
Voluntarily Engaged
Parental Leave
Free Course Offers
Employee Discounts
Paid Volunteer Time
We are looking for:
- Graduates of Engineering, STEM and Computer Engineering, or related fields (ie chemistry, physics, mathematics)
- Bachelor's Degree, Master's Degree or PhD
- Strong computer knowledge, troubleshooting ability and communication skills
- Fluency / working proficiency in both German and English is a must
All levels welcome (no experience required)
Languages
German
English
About OSIsoft Europe GmbH
We believe industrial data can transform the world! Imagine the largest industrial enterprises across the globe running more efficiently. Achieving radically safer outcomes. And significantly reducing their impact on the environment. We believe the key to this shift lies in highly reliable industrial data.
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You can find more information in the company profile of OSIsoft Europe GmbH.
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Our job offer Product Support Engineer (m/f/d) - Frankfurt am Main sounds promising? We're looking forward to your application.