Werkstudent Customer Support - Reporting / Kundenservice (m/f/d)
Working student
Berlin
Werkstudent Customer Support - Reporting / Kundenservice (m/f/d)
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Deine Mission:
- Zahlungsvorgänge überprüfen.
- Anpassungen und Updaten der Knowledgebase, des Helpcenters und der Textbausteine für den Support.
- Umbuchungen.
- Bug Reports schreiben und weitere spannende Aufgaben.
- Du bist bereit mit deinem Team an den Daily Tasks zu arbeiten und hast keine Angst Verantwortung für bestimmte Bereiche zu übernehmen.
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Dein Basislager:
- Wir zahlen für dein nächstes Outdoor-Abenteuer mit einem Wohnmobil.
- Arbeit im Homeoffice sowie 5 Remote-Arbeitstage pro Quartal.
- Die einzigartige Gelegenheit Teil der Erfolgsstory zu sein und im Bereich Operations durchzustarten.
- Vom ersten Tag an viel Verantwortung, Herausforderung, Förderung und die Möglichkeit, einen eigenen Fußabdruck zu hinterlassen.
- Kontinuierliche und gegenseitige Feedbackgespräche sowie Raum für persönliches Wachstum als Fundament unseres bisherigen Erfolges.
- Ein großartiges, internationales und wachsendes 70-köpfiges Team, das sich für den Aufbau eines einzigartigen Startups begeistert. Ein cooles Startup, getrieben von Leidenschaft, Authentizität, Liebe, Anstand und Respekt.
Company Doctor
Paid Continuing Education
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
Onboarding Program
Deine Reiseerfahrung:
- Du bist Student und hast 20 Std. die Woche Zeit.
- Du hast Interesse an der Optimierung von Prozessen.
- Du findest Reisen mit dem Camper spannend und hast Lust mehr darüber zu erfahren.
- Du kannst neue Aufgaben und Themengebiete schnell erfassen und entsprechend bearbeiten und umsetzen.
- Du arbeitest selbstständig und brauchst kein Micromanagement.
- Du sprichst und schreibst sehr gut Deutsch und Englisch.
All levels welcome (no experience required)
Languages
German
English
Skill set
Zahlenaffinität
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Are there more informations about the application process?
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Why can't I see which company I am applying to?
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Customer Support - Reporting / Kundenservice (m/f/d) sounds promising? We're looking forward to your application.