Werkstudent Backoffice - Customer Care / ERP / CRM (m/w/d)
Was erwartet dich?
- Du bearbeitest Aufträge und stimmst Liefertermine ab
- Du übernimmst die Kommunikation mit unserem Logistikpartner hinsichtlich der Auftragsklärung
- Du legst Kundenstammdaten an und pflegst diese
- Du bearbeitest die tägliche Rechnungserstellung
- Du wickelst Kundenreklamationen ab
- Du erstellst UPS Rückholscheine und bearbeitest den Versand
- Du übernimmst die interne Ticket-Zuordnung an die zuständigen Abteilungen / Mitarbeiter:innen
Occupational fields
Back Office Manager (m/w/d)
Büro & Administration
HR Administration
Support
Human Resources
Was bieten wir dir?
- Spannende Arbeiten in einem dynamischen Umfeld eines auf höchste Qualität ausgelegten Unternehmens
- Flache Hierarchien mit transparenter und flexibler Unternehmenskultur
- Tätigkeit an einem attraktiven Standort im Herzen von München
Sport and Recreation Facilities
Agile Working
Coaching Offers
Design Thinking
Flat Hierarchies
Promotion of Employee Initiatives
Was solltest du mitbringen?
- Du besitzt idealerweise Erfahrung im Bereich Customer Care
- Du bringst eine ausgeprägte Servicebereitschaft, Kundenorientierung und Kommunikationsfähigkeit mit
- Du hast Freude an telefonischer und schriftlicher Kundenberatung
- Du besitzt ein technisches Interesse / Verständnis und die Bereitschaft zur Einarbeitung in neue Themen
- Du bist ausgesprochen teamfähig und eigeninitiativ
- Du beherrschst sehr gute Deutsch- und Englischkenntnisse in Schrift und Wort
- Du kennst idealerweise den sicheren Umgang mit CRM Tools und ERP Systemen
All levels welcome (no experience required)
Languages
German
English
Skill set
Kundenorientierung
Kommunikative Kompetenz
Optional
Customer Relationship Management
Enterprise-Resource-Planning
About Occhio GmbH
Wir sind eines der führenden Unternehmen im Bereich hochwertiger Designleuchten und Lichtqualität und gehört zu den attraktivsten deutschen Premiummarken. Dynamisch wachsend und getragen von einem begeisterten Team, ist unsere Marke inzwischen europaweit Synonym für Lichtqualität und Design.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Occhio GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Backoffice - Customer Care / ERP / CRM (m/w/d) sounds promising? We're looking forward to your application.