Customer Service Officer Deutsch - Tschechisch
Permanent Employment
Duisburg
Customer Service Officer Deutsch - Tschechisch
Your mission with us:
- You accept phone calls and respond to the customer’s inquiries and internal and external intervening parties
- You check the data for accuracy and completeness and keep the customer and all involves updated
- You are responsible for Reception & Services; provide technical support; search workshop
- Regarding the service conditions and agreements, complaint handling, etc.
- You process all relevant information (Creating, tracking and closing all breakdown assistance files) and enter required information into the system
- You are responsible for the internal and external monitoring of client files
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
What we offer:
- Internationally based company with flat hierarchies and short decision-making paths
- Versatile task profile and plenty of space to actively participate
- Agile work environment and a motivated, dynamic team
- Meal vouchers of €6,67 per working day
- Kilometre allowance of €0,30 per kilometre (one way)
- Extra holidays in case of marriage or birth of a child
- At EBTS you will have the possibility to develop yourself where your strengths are. We prefer to fill in open vacancies with our employees.
- Contract of indetermined period: we are interested in a longterm and stable collaboration
Travel allowance
Fair Remuneration
Holiday Pay
Additional Vacation Days
Coaching Offers
Flat Hierarchies
Job Aids
Your profil:
- You have skills in Microsoft Office applications, Outlook and Office related IT/telephone system
- You are able to communicate fluently in 3 languages: German, Czech and English
- You bring technical knowledge (automotive, tyres,…) is an asset
- You are able to communicate effectively over the phone
- You are working customer-focused and result-oriented
- You are a problem analyst and problem solver
- You are a Team player
All levels welcome (no experience required)
Languages
German
English
Czech
Skill set
Kundendienst
Teamarbeit
Kommunikative Kompetenz
Microsoft Office
Microsoft Outlook
About EBTS Pro Assist Deutschland GmbH
Eine multikulturelle und mehrsprachige Support-Plattform, die sicherstellt, dass der LKW oder Transport unserer Kunden im Falle eines unvorhergesehenen Stillstands schnellstmöglich wieder einsatzbereit ist. Rund um die Uhr, an sieben Tagen die Woche. Das ist unser Versprechen. Wir sind flexibel, handeln proaktiv und unterstützen unsere Kunden mit unserem fundierten technischen Wissen und unserem innovativen Service.
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Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
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Where can I find more information about the company?
You can find more information in the company profile of EBTS Pro Assist Deutschland GmbH.
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Our job offer Customer Service Officer Deutsch - Tschechisch sounds promising? We're looking forward to your application.