Produktmanager IT-Support / Robotik (m/w/d) für Tech-Startup gesucht!
Permanent Employment
München
Produktmanager IT-Support / Robotik (m/w/d) für Tech-Startup gesucht!
Was erwartet Dich?
- Du überwachst die Roboter über remote Tools, erkennst Probleme durch Root-Cause-Analysen, analysierst und behebst diese über administrative Werkzeuge und remote Zugriff
- Du verantwortest Kundenvorgänge vom Eingang bis zur Lösung, auch über verschiedene Bereiche hinweg und bearbeitest Anfragen von Gästen und Kunden
- Du gehst auf Verbesserungsvorschläge von Kunden ein und optimierst so stetig unsere Produkte und Tools
- Du stellst die Verfügbarkeit unseres Service Roboters sicher
- Du erstellst Unterlagen für das Bearbeiten von Tickets
- Du leitest Kollegen an
Occupational fields
IT Produktmanager (m/w/d)
Tech Projektmanagement & Product & Agile
Tech
Was bieten wir Dir?
- Arbeit in einer innovativen und dynamischen Unternehmenskultur mit flachen Hierarchien und starkem Teamgeist
- Einmalige Gelegenheit, ein früher Gestalter der aufstrebenden Servicerobotikindustrie zu werden
- Geräumiges Büro in einer fabelhaften Einrichtung im Zentrum von München
- Leistungsorientiertes, faires Lohn- und Anreizpaket
- Bequeme öffentliche Verkehrsmittel DB, U-Bahn, Bus
- Garten, Außenpool, Tischtennis und Fitnesscenter
Flat Hierarchies
Startup Flair
Was solltest Du mitbringen?
- Du hast ein erfolgreich abgeschlossenes Studium und 1-3 Jahre Erfahrung im Bereich Systems Engineering, idealerweise Robotik
- Du hast eine schnelle Auffassungsgabe und Einarbeitung in neue Themenbereiche, sowie Kundenorientierung und Kommunikationsfähigkeit
- Du hast idealerweise Erfahrung in der Nutzung von CRM Systemen, Ticketing und Support Tools
- Du bringst idealerweise Kenntnisse im Betrieb von IoT Geräten oder Cloud Lösungen mit
- Du hast Spaß an unserem Produkt und am Arbeiten im internationalen Umfeld
- Du hast fließend Deutsch- und Englischkenntnisse in Wort und Schrift
At least 1 year of work experience required
Languages
German
English
Skill set
IT-Support
Customer Relationship Management
Internet der Dinge
About Robotise AG
Our mission is to introduce service robots into people’s everyday lives. We are a fast-paced and dynamic robotics start-up based in Munich, Germany. We have customers, the right product and service robots already deployed at clients’ sites. In the process of growing our team of passionate, self-driven individuals, we seek entrepreneurial-minded reinforcements for our Munich team.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Robotise AG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Produktmanager IT-Support / Robotik (m/w/d) für Tech-Startup gesucht! sounds promising? We're looking forward to your application.