Customer Service Agent - Dutch (m/f/d)
- Accompany our customers from Switzerland, the Netherlands, Belgium and Denmark at eye level in their personal project
- A chance to contribute your ideas to improve processes with pleasure
- Use your manual skills to assist with construction and planning
- Be part of a growing team with strong cohesion and flexibility
Your Tasks
- You support our customers fluently in Dutch on the phone, via email or chat
- You work independently and are largely responsible for processing customer enquiries
- You work closely with colleagues from different departments and coordinate customer enquiries with our suppliers and forwarders
Occupational fields
Call-Center Agent (m/w/d)
Kundensupport und -service
Support
Your Benefits
- First and foremost, a friendly team in which you are welcome as a person and in which the joy of work is at the forefront!
- An environment in which you can learn a lot and also take on responsibility
- Extensive familiarization with our products
- Helping to shape the positive corporate culture and a friendly team
- A sunny workplace and a well-stocked kitchen
- An attractive salary and long-term development prospects in the company.
Gym Subscription
Free Course Offers
Employee Discounts
Travel allowance
Fair Remuneration
Agile Working
Coaching Offers
Your Experience
- You speak Dutch fluently
- You enjoy contact with people and feel comfortable communicating with customers
- You have a strong customer and service orientation
- You ideally have some experience in telephone or direct customer service
- We are looking for colleagues who are honest, friendly, self-motivated and well-organised. If you are an organisational talent and enjoy working through issues in a structured manner, you are the right person for us.
All levels welcome (no experience required)
Languages
Dutch
English
Skill set
Kommunikative Kompetenz
Kundenorientierung
Kundenbetreuung
About Gartenhaus.com
Gartenhaus.com ist der Marktführer im Online-Fachhandel für große Haus und Garten Produkte in Deutschland, Österreich, der Schweiz, Belgien, Niederlande und Dänemark. Mit monatlich einer Million Nutzern ist Gartenhaus.com führend in der innovativen Planung, Logistik und Umsetzung von Haus und Garten Projekten. Die Gartenhaus.com bietet als digitaler Fullservice Anbieter ihren Kunden die vollständige Betreuung ihrer Projekte, von Beratung und Baugenehmigung über Fundament und Aufbau bis zur Wartung und Pflege der Produkte.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Gartenhaus.com.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Service Agent - Dutch (m/f/d) sounds promising? We're looking forward to your application.
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