Werkstudent IT Helpdesk Support (m/w/d)

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Steinenbronn

Werkstudent IT Helpdesk Support (m/w/d)

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Immediately searched (unlimited)
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20 h per week
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No salary specified
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Remote work not possible
Du bist immatrikulierter Student (m/w/d) im Bereich (Wirtschafts-)Informatik, (Wirtschafts-)Ingenieurwesen o.ä. und möchtest die Herausforderungen der Praxis im Rahmen einer Werkstudententätigkeit kennenlernen und dabei Deinen Geldbeutel aufbessern? Dann bist Du bei uns genau richtig!
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Was erwartet Dich?

  • Nach erfolgter Einarbeitung bist Du für das Installieren, Konfigurieren, Reparieren, Erweitern, Updaten und Testen von PCs und Laptops zuständig. 
  • Du betreust die vorhandene IT-Infrastruktur, führst Fehleranalysen durch und bearbeitest Störmeldungen.
  • Du bist interner Ansprechpartner für die Belegschaft und unterstützt beim User Support.
  • Zudem planst und führst Du eigene kleinere Projekte im Bereich Hardware / Software durch und erstellst Dokumentationen, Manuals und Prozessschaubilder.

Occupational fields

IT Support (First Level) (m/w/d)

IT Support & Administration

Technischer Support

Tech

Support

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Was bieten wir Dir?

  • Bei uns erlebst Du leidenschaftlich progressive Kollegen, die voneinander lernen und gemeinsam für den Erfolg brennen
  • Die Freiräume zur Gestaltung von Verantwortungsbereichen und der persönlichen Entwicklung sind für uns dabei genauso selbstverständlich, wie ein großes Maß an Flexibilität
  • Unsere Ideen entstehen dabei nicht nur im topmodernen Arbeitsumfeld, sondern auch bei einem Kaffee in unserer Kantinenlounge
  • Dabei sind und bleiben wir ein Familienunternehmen – mit internationaler Struktur und schwäbischen Wurzeln

Company Doctor

Paid Continuing Education

Company Car

Company Pension Scheme

Travel allowance

Flat Hierarchies

Onboarding Program

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Was solltest Du mitbringen?

  • Du bringst gute Kenntnisse und praktische Erfahrungen in Client-Betriebssystemen von Microsoft (Windows 7 / 10) im Bereich Installation, Wartung, Aktualisierung sowie Fehleranalyse mit.
  • Du verfügst bereits über erste Kenntnisse und praktische Erfahrungen in der Netzwerktechnik.
  • Du hast Basis-Kenntnisse im Bereich Scripting / Programmierung / Automatisierung.
  • Optimalerweise konntest Du bereits erste Erfahrungen in der Betreuung von Anwendern (Helpdesk, Onsite-Support) sowie im Server-Umfeld (Netzwerk-Shares, Active Directory, Debugging) sammeln.
  • Du hast Spaß am Kontakt mit unterschiedlichen Personen, bist kommunikativ und hast eine ausgeprägte Dienstleistungsorientierung.
  • Deine gute Analysefähigkeit und selbstständige Arbeitsweise zeichnen Dich aus. 

All levels welcome (no experience required)

Languages

German

Skill set

Microsoft Active Directory

Kommunikative Kompetenz

Automatisierung

Skriptsprache

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About the company

Als Zulieferer von Komponenten und Systemen für die Daten- und Telekommunikation stellen wir professionelle Komplettlösungen für die Datenübertragung bereit. Wir operieren global und sind weltweit mit Produktions- und Betriebsstätten vertreten. Mit ausgeprägtem Gespür für Trends entwickelt das Unternehmen seit über 70 Jahren kontinuierlich innovative Produkte und umfassende Lösungen für die Infrastruktur des industriellen und privaten Sektors.

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Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Why can't I see which company I am applying to?

Some companies prefer to convince potential applicants with a meaningful job description instead of a strong employer brand. After your application, you will see which company it is. If you do not like the company, you can withdraw your application in your profile.
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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Werkstudent IT Helpdesk Support (m/w/d) sounds promising? We're looking forward to your application.

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