Praktikum Customer Happiness Agent - Kundenservice Gaming Onlineshop (m/w/d)
Voluntary Internship
Berlin
Praktikum Customer Happiness Agent - Kundenservice Gaming Onlineshop (m/w/d)
Deine neuen Aufgaben
- Du unterstützt im Kundenservice via E-Mail, Livechat und Telefon
- Du analysierst Kundenfeedback und gibst Optimierungsempfehlungen
- Du arbeitest mit unserem Content-Management-System
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was Dich bei uns erwartet
- Startup-Atmosphäre mit kurzen Entscheidungswegen und einer sehr offenen und diversen Kultur
- Unser Office mit Skyline-Ausblick direkt an der Spree, das sich bald wie Dein zweites Zuhause anfühlen wird
- Super sympathische und aufgeschlossene Kolleg:innen, die kaum erwarten können, dass Du bei uns anfängst
- Firmenweite Events wie unsere legendären Sommer- und Weihnachtspartys und regelmäßige Unternehmungen im Team
- Ein Pausenraum zum gemeinsamen Kochen und Zocken und immer frisches Obst, richtig guten Kaffee und kostenfreie Getränke
- Tolle Mitarbeiterrabatte für unser gesamtes Games-Sortiment
Parental Leave
Employee Discounts
Music Allowed at Work
Fair Remuneration
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
So bist Du
- Du bist aktuell Student:in (wir sind für alle Studienfächer offen)
- Du hast richtig viel Freude am Umgang mit Menschen
- Du kennst Dich mit Microsoft Office aus und findest Dich leicht am PC zurecht
- Du bist kommunikativ, engagiert und hilfsbereit
- Du bringst exzellente Deutschkenntnisse in Wort und Schrift mit
All levels welcome (no experience required)
Languages
German
English
Skill set
Kundenbetreuung
Kommunikative Kompetenz
Microsoft Office
E-Commerce
Kundendienst
About Konsolenkost GmbH
Wir sind ein expandierendes E-Commerce Unternehmen mit Sitz in Berlin. Unser Unternehmen vertreibt weltweit Unterhaltungselektronik aus dem Bereich Game-Entertainment. Wir lieben Games und lieben unseren Job und das merkt man auch schnell als neuer Kollege in unserem Team!
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Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
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You can find more information in the company profile of Konsolenkost GmbH.
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Our job offer Praktikum Customer Happiness Agent - Kundenservice Gaming Onlineshop (m/w/d) sounds promising? We're looking forward to your application.