IT Service Manager in der Kundenberatung - Remote (m/w/d)
Permanent Employment
Berlin
IT Service Manager in der Kundenberatung - Remote (m/w/d)
Deine Mission
- Effiziente Durchführung, Koordination, Service- und Ressourcenplanung sowie Steuerung des IT Servicemanagements
- Planung, Durchführung & Moderation von Meetings und Kundenworkshops
- Koordination, Service- und Ressourcenplanung sowie Steuerung des IT Servicemanagements
- Gewährleisten und Prüfen von Serviceleistungen nach Kundenerwartungen
- Intensive Betreuung und Beratung unserer Kunden in enger Zusammenarbeit mit unserem Projektmanagement, Account Management und Technical Leads
Occupational fields
IT Product Management Consultant (m/w/d)
IT Consulting
Tech Projektmanagement & Product & Agile
Tech
Dein *umfeld
- Kompetente Kolleg:innen mit viel Erfahrung und großer Expertise
- Interessante Projekte bei namhaften, nationalen und internationalen Kunden
- Steile Lernkurve durch die Mitarbeit an verschiedenen Projekten und Weiterbildungsmaßnahmen
- Flache Hierarchien, Duz-Kultur und eine klare, direkte Kommunikation
- Viel Gestaltungsspielraum und die Möglichkeit, deine eigenen Ideen umzusetzen
- Flexible Arbeitszeiten, außergewöhnliche Team-Events und einige Überraschungen
Paid Continuing Education
Parental Leave
Gym Subscription
Massages
Employee Discounts
Sabbatical Possible
Sport and Recreation Facilities
Dein Format
- Profunde Erfahrungen im IT Servicemanagement nach ITIL
- Eigenständige Arbeitsweise mit kundenorientiertem Denken
- Lernbereitschaft und Interesse für Zukunftsthemen
- Idealerweise bringst du ein agiles Mindset mit und kannst mit Scrum & Kanban etwas anfangen
- Präsentationssicherheit, Überzeugungskraft, gute Kommunikationsfähigkeiten
- Teamfähigkeit, Flexibilität sowie eine leicht erhöhte Reisebereitschaft
- Verhandlungssichere Deutsch- und Englischkenntnisse
At least 1 year of work experience required
Languages
German
English
Skill set
Kommunikative Kompetenz
Teamarbeit
Kundenorientierung
Scrum
IT-Service-Management
About Orange Business
Wir sind Digital Natives und stellen Innovation in den Mittelpunkt unseres Geschäfts. Das macht uns zu einem verlässlichen Partner in der Nähe unserer Kund:innen, der sie bei ihren Herausforderungen der digitalen Transformation unterstützt. Innerhalb von Orange Business vertrauen unsere Kund:innen darauf, dass wir durchgängige, souveräne und nachhaltige Lösungen bereitstellen, um ihre Betriebs-, Mitarbeitenden- und Kund:innenerfahrungen in Geschäftswert zu verwandeln.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
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You can find more information in the company profile of Orange Business.
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Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
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Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
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Our job offer IT Service Manager in der Kundenberatung - Remote (m/w/d) sounds promising? We're looking forward to your application.