In unserem Team aus rund 30 Mitarbeitenden kannst du deine Leidenschaft und deine Ideen zur Entfaltung bringen. Als kreativer Kopf für super Kreationen und Designs, als Out-Of-The-Box-Denker bei der Erstellung von ansprechenden Texten und Konzepten, als umsichtiger und organsierter Projektmanger*in oder als Expertin oder Experte für Digitale Transformation und Customer Experience. Grow with us!
Was Dich erwartet?
Du berätst unsere Kunden von Anfang an, analysierst die Anforderungen und entwickelst User Experience Konzepte für Banken und Versicherungen
Du bist effizient und überzeugst in der Planung, Moderation und Durchführung von Kunden-Workshops
Du analysierst Zielgruppen und entwickelst Personas, Customer-Journeys und User Stories
Du beherrschst Prozessplanung und technische Beschreibung von Abläufen, Funktionen und Schnittstellen
Du entwickelst UX-Konzepte in Form von Sitemaps, Wireframes, User Stories und Use Cases
Du führst, motivierst und leitest Junioren an
Occupational fields
Business Consultant (m/w/d)
Management- und Strategieconsulting
Management, Führung & Strategie
Was wir Dir bieten?
Professionelles Onboarding und Gestaltungspielraum
Namhafte Kunden, langjährige und erfolgreiche Geschäftsbeziehungen
Unterstützung im Team - Kommunikation auf Augenhöhe
Kurze Entscheidungswege und flache Hierarchien
Exzellente Weiterbildungsmöglichkeiten
27 Urlaubstage pro Jahr
Erstklassige Büro-Ausstattung im frisch bezogenen Neubau – von Apple Equipment bis zum ergonomischen Arbeitsplatz
Home-Office ist Teil unserer modernen Philosophie
Vergünstigte Jobticket und Urban Sports Club Mitgliedschaft
Betriebliche Altersvorsorge
Afterwork-Drinks, Werwolf Abende und spannende Tischtennis-Matches
Paid Continuing Education
Job Bike
Free Course Offers
Employee Discounts
Sport and Recreation Facilities
Company Pension Scheme
Was Du mitbringen solltest?
Abgeschlossenes Studium im Bereich Medien- oder Kommunikationswissenschaften, Medieninformatik, Wirtschaftswissenschaften oder Psychologie
Mindestens 5 Jahre Berufserfahrung mit Schwerpunkt in CX/UX
Strategisches und konzeptionelles Denken
Hohe Professionalität und tiefgehende Kenntnisse in der digitalen Welt
Kreativität, Neugier und Leidenschaft für Kundenberatung
Schnelle Auffassungsgabe und Professionalität bei der Präsentation von Konzepten und Ergebnissen
Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
At least 5 years of relevant experience
Languages
German
English
Skill set
Teamarbeit
Finanzwesen
Kundenorientierung
Microsoft Office
Teamführung
Kundenerfahrung
About adesso experience GmbH
Wir sind neu, dynamisch und frisch – entstanden aus über 20 Jahren Agenturerfahrung. Wir schaffen exzellente digitale Kundenerlebnisse für u.a. Banken und Versicherungen. Wir bringen Menschen und Technologien zusammen. So bringen wir Digitalität in den von uns betreuten Projekten nachhaltig voran. In einem Team von über 40 motivierten Kreativen.
25-49 employees
Marketing, Werbung & PR
Konzern
5 - 10 M € annual revenue
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Our job offer Senior Consultant Customer Experience (m/w/d) sounds promising? We're looking forward to your application.