Werkstudent (m/w/d) Customer Support / Kundenservice / Hamburg
Working student
Hamburg
Werkstudent (m/w/d) Customer Support / Kundenservice / Hamburg
Was Dich erwartet?
- Du übernimmst die telefonische und schriftliche Korrespondenz mit Interessenten, Pflegekassen und Kooperationspartnern
- Du bearbeitest schriftliche und telefonische Anfragen sowie übernimmst Du die Beratung von Dienstleistungen und Produkten
- Du bist die Schnittstelle zwischen internen Abteilungen und externen Dienstleistern sowie klärst Du Rückfragen unserer Kunden, Partner und Dienstleister
- Du übernimmst die Erstellung, Aufbereitung sowie Versand von Unterlagen und Dokumenten (z.B. Kundenangebote)
- Du übernimmst die Sachbearbeitung in Microsoft Word, Excel und unserer Kundendaten-Software (CRM)
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was wir Dir bieten?
- Ein dynamisches Arbeitsumfeld und interessante Kundenkontakte
- Eine intensive und ausgedehnte Einarbeitungszeit
- Ein spannendes unternehmerisches Umfeld und Einblicke in ein schnell wachsendes Unternehmen
- Flache Hierarchien und direkte Kommunikationswege
- Einen Arbeitsplatz im Herzen Hamburgs mitten in der Innenstadt
- Eine außergewöhnliche Arbeitsatmosphäre in einem sympathischen Team, zahlreiche Events, HVV-ProfiTicket und weitere Vorteile
Company Doctor
Parental Leave
Gym Subscription
Massages
Employee Discounts
Travel allowance
Meals Allowance
Agile Working
Was Du mitbringen solltest?
- Studium an einer Univiersität/Hochschule ggf. erste Erfahrungen in der Sachbearbeitung und/oder im Kundenservice
- Eine strukturierte, organisierte und selbstständige Arbeitsweise sowie eine offene und kontaktfreudige Art
- Geduldiger und stets freundlicher Umgang mit Kunden und Partnern
- Sicher im Umgang mit MS Office, insbesondere Word, Excel und Outlook
- Sehr gute Deutschkenntnisse in Wort und Schrift
- Zeitliche Flexibilität - optimalerweise auch in den Nachmittagsstunden
All levels welcome (no experience required)
Languages
German
Skill set
Support (Dienstleistung)
Kundenbetreuung
Customer Relationship Management
Microsoft Word
Microsoft Excel
Organisation
About pflege.de | web care LBJ GmbH
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Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
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You can find more information in the company profile of pflege.de | web care LBJ GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
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Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
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Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent (m/w/d) Customer Support / Kundenservice / Hamburg sounds promising? We're looking forward to your application.