Customer Success Manager / Business Developer (m/w/d)

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Permanent Employment

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Stuttgart

Customer Success Manager / Business Developer (m/w/d)

Offsite 2022
Calendar
Immediately searched (unlimited)
Clock
30–40 h per week
Dollar
No salary specified
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Remote work not possible
Unser 25-köpfiges Team sucht weiter nach Unterstützung!
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Was erwartet Dich?

  • Du bist für den Aufbau und die Weiterentwicklung Skalierbare Customer Service / Success Prozesse & Tools verantwortlich.
  • Du baust Beziehungen zu unseren Kunden auf, bist der erste und wichtigste Ansprechpartner für sie, verstehst ihre Probleme und Herausforderungen und führst sie souverän zum Erfolg.
  • Du verstehst dich als Advokat unserer Kunden trägst deren Bedürfnisse ins Team, um unser System weiterzuentwickeln und unseren Kunden den größtmöglichen Mehrwert zu liefern.
  • Du verantwortest den customer life cycle von Onboarding bis Renewal und sorgst dafür, dass unser Kunde in jeder Phase erfolgreich ist.

Occupational fields

Business Development Manager (m/w/d)

Organisationsentwicklung

Business Development / Sales

Management, Führung & Strategie

Sales

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Was bieten wir Dir?

  • Einen Arbeitsplatz unter Freunden
  • Ein Büro im Herzen von Stuttgart (In 5 Minuten zum Gerber oder Marienplatz)
  • Freie Gestaltung deiner Arbeitszeit (im Büro oder Home Office)
  • Persönliche Weiterentwicklung mit steiler Lernkurve in einem innovativen Umfeld
  • Freiraum, Verantwortung und Vertrauen, sowie die Chance Teil von etwas großem zu sein.

Paid Continuing Education

Job Bike

Fair Remuneration

Agile Working

Flat Hierarchies

Promotion of Employee Initiatives

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Was solltest Du mitbringen?

  • Mehrjährige Erfahrung im Bereich Customer Success/Account Management, bestenfalls im ScaleUp
  • Erfahrung im Aufbau von skalierbaren Customer Success Prozessen
  • Du hast Freude daran, redaktionelle Inhalte für unsere Zielgruppe zu erschaffen
  • Eine strukturierte Arbeitsweise und Talent für Organisation
  • Feingefühl und Spaß am direkten Kontakt mit dem Kunden
  • Motivation und Freude am Arbeiten in einem kleinen, innovativen Team
  • Herz am richtigen Fleck

All levels welcome (no experience required)

Languages

German

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About vialytics GmbH

Für uns sind Straßen mehr als ein Stück Asphalt. Sie sind eine Verbindung zu Freunden aus der alten Heimat, weggezogenen Geschwistern und den Großeltern auf dem Land. Die meisten Straßen in Deutschland wurden in der Generation unserer Eltern und Großeltern gelegt. Wir möchten dieses Erbe nicht nur erhalten sondern aktiv zu seiner Verbesserung beitragen. Unsere Lösung setzt auf Smartphones, die wir in städtischen Fahrzeugen installieren. Anschließend werden auf jeder regulären Fahrt auch Bilder geschossen, die durch Machine Learning Algorithmen auf Straßenschäden untersucht werden. Zu unseren Kunden zählen bereits über 100 Städte in Deutschland (und der EU), die mit unseren Informationen ihre Straßensanierung planen und koordinieren. Unser 25-köpfiges Team sucht nach weiterer Unterstützung und wir glauben, dass du genau richtig für den Job bist!
Foundation year icon
Founded in 2018
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50-99 employees
Company sectors icon
Öffentliche Verwaltung
Company size icon
Startup
Company estimated annual revenue icon
5 - 10 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of vialytics GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

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