Customer Success Manager / Business Developer (m/w/d)
Permanent Employment
Stuttgart
Customer Success Manager / Business Developer (m/w/d)
Was erwartet Dich?
- Du bist für den Aufbau und die Weiterentwicklung Skalierbare Customer Service / Success Prozesse & Tools verantwortlich.
- Du baust Beziehungen zu unseren Kunden auf, bist der erste und wichtigste Ansprechpartner für sie, verstehst ihre Probleme und Herausforderungen und führst sie souverän zum Erfolg.
- Du verstehst dich als Advokat unserer Kunden trägst deren Bedürfnisse ins Team, um unser System weiterzuentwickeln und unseren Kunden den größtmöglichen Mehrwert zu liefern.
- Du verantwortest den customer life cycle von Onboarding bis Renewal und sorgst dafür, dass unser Kunde in jeder Phase erfolgreich ist.
Occupational fields
Business Development Manager (m/w/d)
Organisationsentwicklung
Business Development / Sales
Management, Führung & Strategie
Sales
Was bieten wir Dir?
- Einen Arbeitsplatz unter Freunden
- Ein Büro im Herzen von Stuttgart (In 5 Minuten zum Gerber oder Marienplatz)
- Freie Gestaltung deiner Arbeitszeit (im Büro oder Home Office)
- Persönliche Weiterentwicklung mit steiler Lernkurve in einem innovativen Umfeld
- Freiraum, Verantwortung und Vertrauen, sowie die Chance Teil von etwas großem zu sein.
Paid Continuing Education
Job Bike
Fair Remuneration
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
Was solltest Du mitbringen?
- Mehrjährige Erfahrung im Bereich Customer Success/Account Management, bestenfalls im ScaleUp
- Erfahrung im Aufbau von skalierbaren Customer Success Prozessen
- Du hast Freude daran, redaktionelle Inhalte für unsere Zielgruppe zu erschaffen
- Eine strukturierte Arbeitsweise und Talent für Organisation
- Feingefühl und Spaß am direkten Kontakt mit dem Kunden
- Motivation und Freude am Arbeiten in einem kleinen, innovativen Team
- Herz am richtigen Fleck
All levels welcome (no experience required)
Languages
German
About vialytics GmbH
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