Mitarbeiter (m/w/d) E-Commerce / Marketing / Beratung
Permanent Employment
Horn-Bad Meinberg
Mitarbeiter (m/w/d) E-Commerce / Marketing / Beratung
Was Dich erwartet?
- Du übernimmst die telefonische Beratung unserer Kunden zu Stoffen, Möbelauswahl, Einrichtungsfragen
- Du berätst unsere Kunden vor Ort in unserem Showroom oder in virtuellen Live-Präsentationen
- Du übernimmst die Dokumentation und Angebotserstellung in unserer CRM Software
- Du versendest Stoffmuster und Materialproben sowie Retourenhandling und Reklamationsbearbeitung
- Du koordinierst Kundenkommissionen mit unseren englischsprachigen Herstellern, Werkstätten und Logistikdienstleistern auf digitalem Wege, per Telefon und Mail
- Du bearbeitest wöchentlich Buchhaltungsaufgaben, die Schadensmeldungen an den Versicherer und die Vorbereitung der täglichen All Hands Meetings
Occupational fields
E-Commerce Manager (m/w/d)
Marketing Generalisten
Marketing
Was wir Dir bieten?
- Flexible Arbeitszeiten und gemeinsam definierte ambitionierte Ziele
- Eine Mitarbeit in einem agilen und internationalen E-Commerce POWER-TEAM mit viel Spaß
- Strukturiertes Onboarding
- Möglichkeit des Home-Office und Vereinbarkeit von Familie und Beruf
- Möglichkeit, bei guter Leistung mehr Verantwortung und Führung zu übernehmen
Employee Discounts
Flat Hierarchies
Promotion of Employee Initiatives
Onboarding Program
Project Responsibility
Regular Feedback Meetings
Was Du mitbringen solltest?
- 2 Jahre Berufserfahrung in den Tätigkeitsfeldern Einkauf, Logistik, Disposition, Verkauf und Buchhaltung
- Hervorragende Deutsch- und Englischkenntnisse
- Ruhige, fokussierte Arbeitsweise und ausgeprägte Empathie
- Verantwortungsbewusstsein für Qualität, Affinität für schöne Dinge und Interesse für Onlineshopping
- Zielstrebigkeit, Belastbarkeit und Interesse an der digitalen Welt (Smartphone: trello, skype, googledocs und co.)
- Erfahrung im Amazon Seller Central, Onlinemarktplätzen
All levels welcome (no experience required)
Languages
German
English
Skill set
Kundendienst
Customer Relationship Management
Online Marketing
Vermarktung
Google Docs, Sheets, Slides und Forms
Optional
Trello
Skype
About Ilert GmbH - PLACE TO BE.
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