Praktikum (m/w/d) Implementation Manager / Kundenservice
Was Dich erwartet?
- Du treibst den Implementierungsprozess unserer verschiedenen Kunden in mehr als sechs Ländern voran, mit dem Fokus auf korrekte Preisdaten von Kunden, unserer Geschäftslogik und der zugrundeliegenden Regelmaschine
- Du erstellst skalierbare Kunden-Onboarding-Prozesse für jedes unserer Produkte und führst diese durch
- Du übernimmst Kundenschulungen und die Erstellung von Inhalten zur Nutzerbindung
- Du arbeitest eng mit unserem COO und unserem technischen Team zusammen, um neue Produktmerkmale zu konzipieren
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was wir Dir bieten?
- Wir bieten Dir flexible Arbeitszeiten
- Du erlebst Team-Seminare, Konferenzen und Schulungen mit, welche dir zu Erfolg und Fortschritt verhelfen
- Dich erwartet ein dynamisches, leidenschaftliches und internationales Team in unserem Büro in der Hamburger Speicherstadt
Paid Continuing Education
Gym Subscription
Sport and Recreation Facilities
Company Pension Scheme
Workplace Health Promotion
Bonus System
Was Du mitbringen solltest?
- Du hast ein tiefes Verständnis für Logistik und Spedition
- Du kennst Dich aus mit der Preiserstellung für Frachten und kennst z.B. Frachtratenkalkulationen, die INCO Terms sowie Lastmessung
- Du verstehst die Prinzipien von Projektmanagement und Kundenservice
- Du bist kommunikationsstark und verfügst über sehr gute Englisch- und gute Deutschkenntnisse
- Du teilst unsere Vision kleine und mittelständische Logistikunternehmen beim Eintritt ins digitale Zeitalter zu unterstützen
All levels welcome (no experience required)
Languages
German
English
About ItsMyCargo
We are an early-stage SaaS platform that delivers THE white-label online shop to the logistics industry – the last trillion-dollar sector entering its digital transformation. For freight forwarders worldwide, we are pioneering the way that freight data and rates flow between parties, helping them grow their business. We empower B2B logistics to digitalise their customer relationships.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of ItsMyCargo.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Praktikum (m/w/d) Implementation Manager / Kundenservice sounds promising? We're looking forward to your application.