Sachbearbeitung Kundenservicecenter (w/m/d)
Permanent Employment
Mannheim
Sachbearbeitung Kundenservicecenter (w/m/d)
Was erwartet Sie?
- Telefonisch oder per Mail klären Sie mit Kunden offene Rechnungen und arbeiten dabei mit dem SAP Debitorenkonto
- Hinsichtlich der Zahlungsmodalitäten treffen Sie Vereinbarungen im Rahmen der Vorgaben, weitere Schritte veranlassen Sie nach vorgegebenen Workflows
- Reklamationen klären Sie mit dem Ziel, unseren Auftraggeber und seine Kunden zufriedenzustellen
- Rechnungen, die nach dem Upload unserer Kunden maschinell erzeugt werden prüfen Sie auf ihre Richtigkeit
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir Ihnen?
- Bei uns arbeiten Sie in einem familiären Umfeld mit Wertschätzung und einer offenen Gesprächskultur
- Wir bieten Ihnen umfangreiche Weiterbildungsmöglichkeiten und attraktive Arbeitgeberleistungen mit Personalrabatten und betrieblicher Altersvorsorge.
- Flache Hierarchien, kollegiale Wertschätzung und offene Gesprächskultur
- Unsere Fehlerkultur: Fail fast and learn faster
- Arbeiten mit modernen Technologien
- Mitarbeiterevents
- Schulungen und individuelle Coachings
- Individuelle Förderung und persönliches Feedback
Paid Continuing Education
Vehicle Pool
Job Bike
Employee Discounts
Company Pension Scheme
Workplace Health Promotion
Was sollten Sie mitbringen?
- Mit MS-Outlook können Sie gut umgehen und verstehen betriebswirtschaftliche Zusammenhänge rund um das Thema offene Rechnungen
- Deutsch sprechen und schreiben Sie auf C2 Niveau
- Eine kaufmännischen Aus- oder Weiterbildung sowie erste Erfahrungen mit SAP sind wünschenswert
All levels welcome (no experience required)
Languages
German
Skill set
Microsoft Outlook
About EOS KSI Inkasso Deutschland GmbH
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Are there more informations about the application process?
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of EOS KSI Inkasso Deutschland GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Sachbearbeitung Kundenservicecenter (w/m/d) sounds promising? We're looking forward to your application.