Mitarbeiter/innen Service-Center (m/w/d) Inbound und Outbound
Permanent Employment
Rödelmaier
Mitarbeiter/innen Service-Center (m/w/d) Inbound und Outbound
Was erwartet Sie?
- Unsere Mitarbeiter führen in Eigenverantwortung und zielorientiert Kundengespräche durch und bieten den optimalen Service.
- Im Fachbereich Inbound beantworten Sie schnell, kompetent und zuverlässig Kontoabfragen, veranlassen Überweisungen, richten Daueraufträge ein und vieles mehr.
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir Ihnen?
- Einen unbefristeten Arbeitsvertrag.
- Eine abwechslungsreiche Tätigkeit in einem modernen Unternehmen und hervorragende Arbeitsbedingungen.
- Sie können in Teilzeit oder Vollzeit bei uns einsteigen - Ihre Arbeitszeiten stimmen Sie in flexiblen Schichtmodellen (zwischen 06:00 bis 22:00 Uhr) mit uns ab.
- Wir bereiten Sie intensiv auf Ihre Aufgaben vor und ermöglichen Ihnen langfristig gute Entwicklungsperspektiven.
Works Council
Parental Leave
Massages
Employee Discounts
Sabbatical Possible
Company Pension Scheme
Workplace Health Promotion
Was sollten Sie mitbringen?
- Eine kaufmännische Ausbildung ist von Vorteil.
- Hervorragende kommunikative Fähigkeiten, Spaß am Telefonieren und hohe Kunden- und Serviceorientierung sind ein Muss.
- Belastbarkeit und eine engagierte Unterstützung in der Kundenberatung zählen Sie zu Ihren Stärken.
- Sie sind routiniert im Umgang mit dem PC.
- Ihre Sprachfähigkeit ist Ihr Aushängeschild.
All levels welcome (no experience required)
Languages
German
Skill set
Kommunikative Kompetenz
About VR Service-Direkt eG
Unsere Gruppe gehört zu den führenden Servicedienstleistern in der genossenschaftlichen FinanzGruppe und unterstützt mehr als 30 Genossenschaftsbanken beim Ausbau ihrer Kundenpotentiale. Diese Geschäftspartner stellen über uns ihr Telemarketing, die Telefonzentrale bzw. Beraterdurchwahl und das Telefonbanking dar. Ferner bieten wir diverse Dienst- und Beratungsleistungen im Backofficebereich an.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of VR Service-Direkt eG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Mitarbeiter/innen Service-Center (m/w/d) Inbound und Outbound sounds promising? We're looking forward to your application.