Sales Engineer (m/f/d) Qualitymanagement/ Support/ Informatics

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Permanent Employment

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München

Sales Engineer (m/f/d) Qualitymanagement/ Support/ Informatics

Calendar
Immediately searched (unlimited)
Clock
30–40 h per week
Dollar
No salary specified
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Remote work not possible
Responsibilities Icon

Your Responsibilities:

  • You help customers find technical & creative solutions to their problems
  • You support the Customer Success Team with bug fixes and technical questions
  • You take care of the Software architecture and infrastructure to help us evolve our services to the next level
  • You continuously evaluate the functionality and performance of supported features and making thoughtful and significant recommendations for improvements
  • You ensure quality delivery of our products
  • You test and validate solutions in collaboration with our internal development team and the team of the customer
  Your Tasks
  • You help our customers understand and adapt our product technically
  • You technically support our internal sales team in product pitches
  • You analyse customer needs and to engineer & suggest suitable solutions
  • You support our tech support team solving customers requests
  • You communicate brilliantly, internally with our team and externally with our customers
  • You get deep understanding of our product, so you are one of the “go-to” persons for any product related question

Occupational fields

Qualitätssicherungstechniker (m/w/d)

Qualitätssicherung & Prüftechnik

Engineering & Production

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Our Offer:

  • A fantastic team, flat hierarchies & lots of freedom to be a creator
  • Flexible working hours incl. the option for home office
  • Great events with a fun and enthusiastic team and trainers, massages, meditation
    Subsidized gym memberships
  • A weekly lunch by our personal happiness manager
  • Central in one of Munich's top locations incl. a great office

Paid Continuing Education

Gym Subscription

Massages

Sport and Recreation Facilities

Company Pension Scheme

Flat Hierarchies

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Your Profile:

  • Experience in being a “translator” between business-language and tech-language
  • Knowledge conducting quality checks including QA after each sprint
  • Experience on how to improve quality in product and process
  • Experience measuring, tracking and reporting of product quality
  • Knowledge in creating bug tickets and creating support documentation
  • Experience in creating customer facing product manuals

All levels welcome

Languages

English

Skill set

Prozessoptimierung

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About the company

Wir bieten eine innovative Softwarelösung für Konzerne, Publisher und Agenturen, mit der Sie die Einwilligung Ihrer User zur Datenverarbeitung granular einholen, verwalten und rechtskonform dokumentieren. Dabei sind die technische Umsetzung und das Design zu 100 Prozent individualisierbar.

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