Werkstudent (m/w/d) IT-Support / Help Desk

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Working student

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Werkstudent (m/w/d) IT-Support / Help Desk

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Immediately searched (unlimited)
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10–20 h per week
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No salary specified
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1 - 2 days per week homeoffice
Du bist auf der Suche nach einer Werkstudententätigkeit und hast bereits erste Erfahrungen in der Arbeit mit Windows, MS Office und Netzwerk-Infrastrukturen? Als Werkstudent (m/w/d) IT-Support / Help Desk kannst Du Deine Kenntnisse bei uns, sowie bei namhaften Kunden in Köln oder Berlin einbringen. Mit Deiner sorgfältigen und zuverlässigen Arbeitsweise kannst Du in dieser Position nicht nur erste Praxiserfahrung sammeln, sondern zusammen mit uns in einem spannenden Umfeld weiterwachsen.
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Was erwartet dich?

  • Du planst, installierst, konfigurierst und betreibst Clients, sowie die dazugehörige Hardware 
  • Du behebst Probleme und bearbeitest Kundenanfragen im Rahmen des Fieldservices vor Ort
  • Du unterstützt bei der IT-Administration

Occupational fields

IT Support (First Level) (m/w/d)

IT Support & Administration

Technischer Support

Tech

Support

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Was bieten wir dir?

  • Eine gute Work-Life Balance
  • Flexible Arbeitszeiten
  • Teamevents
  • Flache Hierarchien 
  • 15 Stunden Woche und flexible Zeiteinplanung
  • Zahlreiche Weiterbildungsmöglichkeiten

Regular Feedback Meetings

Flat Hierarchies

Sport and Recreation Facilities

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Was solltest du mitbringen?

  • Du studierst gerade Informatik o.ä. oder besitzt eine hohe IT-Affinität
  • Erfahrung in der Clientadministration (Windows 7 und aufwärts)
  • Kenntnisse in der Anwendung von Softwareverteilungssystemen
  • Erfahrungen im Umgang mit Ticketsystemen
  • Grundkenntnisse im Bereich homogener Windows Netzwerke und ITIL-Zertifizierung sind von Vorteil (kannst du auch bei uns machen!)
  • Gute persönliche Arbeitsorganisation (Zeitmanagement), professionelle Kommunikation in Kundensituationen und Teamfähigkeit
  • Sehr gute Kenntnisse der deutschen und gute Kenntnisse der englischen Sprache
  • Führerschein Klasse B ist unabdingbar, da diverse Standorte im Rahmen des Fieldservices bedient werden müssen

All levels welcome (no experience required)

Languages

German

English

Skill set

Führerschein

IT-Support

Systemadministration

Microsoft Office

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About the company

Wir sind eine Unternehmensberatung für IT-Dienstleistungen. Wir haben uns auf die Vermittlung von IT Fachkräften sowohl für die Festanstellung als auch für temporäre Projekte spezialisiert. Zu unseren Kunden zählen Konzerne, große Mittelständer und Beratungshäuser. Durch unser nationales und internationales Partnernetzwerk greifen wir auf einen großen Expertenpool für unsere Kunden zu, der unseren Mitbewerbern verborgen bleibt

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Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Why can't I see which company I am applying to?

Some companies prefer to convince potential applicants with a meaningful job description instead of a strong employer brand. After your application, you will see which company it is. If you do not like the company, you can withdraw your application in your profile.
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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Werkstudent (m/w/d) IT-Support / Help Desk sounds promising? We're looking forward to your application.

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