Werkstudent Customer Support (w/m/d) IT Startup in Berlin
Working student
Berlin
Werkstudent Customer Support (w/m/d) IT Startup in Berlin
Was dich erwartet:
- Du nimmst Kundenanfragen entgegen und dokumentierst sie im CRM-System
- Du begleitest die Kunden von der Problemfindung bis zur passenden Lösung
- Du kommunizierst per Telefon, eMail sowie auf Social Media Kanälen
- Dich erwarten flache Hierarchien und viel Raum für Gestaltung
- Studentenfreundliche und flexible Zeiteinteilung
- Volle Integration in unser Team und tiefe Einblicke in den Alltag eines Tech-Startups
- Kein: Callcenter, Vertrieb, Outbound
Occupational fields
IT Support (First Level) (m/w/d)
IT Support & Administration
Technischer Support
Tech
Support
Was wir Dir bieten:
- Ein Produkt mit Mehrwert, ein motiviertes Team und eine Karriere in der Tech-Branche
- Ein individuelles Weiterbildungsangebot, inklusive Coachings und Fachveranstaltungen
- Visa-Unterstützung für internationale Bewerber
- Regelmäßige Team-Events und Company Outings
- Ein attraktives Vergütungspaket
- Ergonomische Arbeitsplätze und die Tools deiner Wahl
- Frisches Obst, Soft Drinks und Müsli aufs Haus
- Ein ruhiges Büro im Herzen Kreuzbergs
Paid Continuing Education
Employee Discounts
Music Allowed at Work
Fair Remuneration
Additional Vacation Days
Agile Working
Dein Profil:
- Du bist eingeschriebener Student und studierst noch mindestens zwei Semester
- Du bist kommunikationsstark, empathiefähig und hast Spaß am Umgang mit Menschen
- Komplexe Zusammenhänge erschließt du dir schnell und suchst offen nach Feedback
- Du hast einen Faible für Tools und bist ein (digitales) Improvisationstalent
- Du kommunizierst problemlos auf Deutsch und Englisch, sowohl schriftlich als auch mündlich
- Frühere Erfahrungen im Support oder in anderen Rollen mit Kundenkontakt sind ein großes Plus
All levels welcome (no experience required)
Languages
German
English
About shyftplan.com
Dienstplanung, Auswertung und Export der Arbeitszeiten, Zeiterfassung und Lohnabrechnung - das alles wird mit unserem Produkt vereint. Das Produkt übernimmt die Last Mile Communication zum Mitarbeiter, die in vielen Unternehmen- ob groß oder klein- noch nicht digitalisiert ist. Darüber hinaus fördern wir die Mitarbeiterselbstbestimmung, indem diese in viele Prozesse schon von Anfang an miteinbezogen werden und nutzt so ein bisher ungeahntes Potential: Employee Intelligence.
By loading the map, cookies are set as specified in our data privacy. Learn more.
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of shyftplan.com.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Customer Support (w/m/d) IT Startup in Berlin sounds promising? We're looking forward to your application.