Werkstudent Customer Service Manager (m/w/d) Tourismus
Working student
Berlin
Werkstudent Customer Service Manager (m/w/d) Tourismus
Dein Aufgabenbereich
- Du bist die erste Anlaufstelle unserer deutschen und internationalen Reisenden und beantwortest Fragen über unterschiedliche Kommunikationskanäle. Damit trägst du maßgeblich zur Kundenzufriedenheit bei.
- Du berätst unsere Reisenden zu ihren Reisewünschen und bist erster Ansprechpartner für Feedback.
- Du stehst in direktem Kontakt mit unseren Partnern in über 80 Ländern weltweit und unterstützt Sie im Tagesgeschäft.
Occupational fields
Reiseverkehrskauffrau (m/w/d)
Sachbearbeiter / Mitarbeiter
Kundensupport und -service
Support
Das erwartet dich
- Tätigkeit als Werkstudent: 15-20 Wochenstunden, flexible und rechtzeitige Zeiteinteilung, Aufstockung in vorlesungsfreier Zeit möglich
- Ein modern ausgestatteter und gut erreichbarer Arbeitsplatz in Berlin-Kreuzberg.
- Eine Unternehmenskultur, die Wachstum, Lernen und persönliche Weiterentwicklung schätzt.
- Flache Hierarchien in einem motivierten, internationalen, Englisch-sprechendem Team
- Aufgrund der aktuellen Lage wirst du uns aus dem Home Office unterstützen, ab nächstem Jahr wieder im Büro
Paid Continuing Education
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
Onboarding Program
Project Responsibility
Dein Profil
- Eingeschriebener Student (x/m/w) in Berlin oder Umgebung
- Verfügbarkeit: 15-20 Stunden pro Woche (Mo-Fr)
- Deutsch & Englisch fließend in Wort und Schrift
- Leidenschaft für Reisen und professionelle Kundenbetreuung
- Eigenverantwortliches Arbeiten und eine organisierte und zuverlässige Arbeitsweise
- Eine schnelle Einarbeitung in neue Systeme ist für dich kein Problem
- Erste Erfahrungen im Bereich Kundenservice und -betreuung, Hotellerie, Tourismus, Gastronomie, Einzelhandel oder ähnlichen Dienstleistungen sind vorteilhaft
All levels welcome (no experience required)
Languages
English
German
About TET Travel Expert Technologies GmbH | trip.me
Wir sind eine zuverlässige Internetplattform auf der Reisende, die sich auf der Suche nach einzigartigen Erlebnissen befinden, Ihre Reisen von handverlesenen Agenturen weltweit zusammenstellen, personalisieren lassen und direkt buchen können. Dadurch, dass Kosten verursachende Zwischenhändler und Reisemittler umgangen werden, können Reisende bei uns günstiger, schneller und besser verreisen - und stärken gleichzeitig die lokale Wirtschaft.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of TET Travel Expert Technologies GmbH | trip.me.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Customer Service Manager (m/w/d) Tourismus sounds promising? We're looking forward to your application.