Werkstudent im Sales und Kundenservice (m/w/d)

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Working student

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Hamburg

Werkstudent im Sales und Kundenservice (m/w/d)

Without cover letter. In only 2 minutes.
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Immediately searched (unlimited)
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10–20 h per week
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No salary specified
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1 - 2 days per week homeoffice
Als Werkstudent im Sales-Chat betreust du Kunden direkt über den Website-Chat, beantwortest ihre Fragen und begleitest sie durch den Beratungsprozess – komplexere Themen leitest du an das Direct Sales Team weiter. Dich erwartet ein flexibler Nebenjob (mind. 10 Stunden pro Woche), ein freundliches Team, gründliches Onboarding und die Chance, in einem wachsenden Unternehmen Verantwortung zu übernehmen. Mitbringen solltest du ein laufendes Studium, sehr gute Deutschkenntnisse, Spaß an Kommunikation, sichere PC-Kenntnisse sowie idealerweise erste Erfahrungen im E-Commerce oder Kundenkontakt und gutes Englisch.
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Was erwartet dich?

  • Du betreust Kunden und Interessenten und ihre Anliegen im Chat auf unserer Webseite
  • Du führst die Kunden durch den Beratungsprozess und beantwortest ihre Fragen
  • Du gibst komplexere Fälle und Fragen intern an den Direct Sales weiter

Occupational fields

Mitarbeiter Kundenservice (m/w/d)

Kundensupport und -service

Support

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Was bieten wir dir?

  • Allen voran ein freundliches Team, in dem man als Mensch willkommen ist. Kein Schnack, ernsthaft!
  • Raum für deine fachliche und persönliche Weiterentwicklung
  • Eine Fehlerkultur bei der pragmatische Lösungsfindung im Vordergrund steht
  • Moderner und fortschrittlicher Tech-Stack
  • Gemeinsame Firmen- und Teamevents (Sommerfest, Weihnachtsfeier usw.)
  • Bezuschussung des Deutschland Tickets
  • Kostenlose Getränke wie Kaffee, Tee und co. sowie frisches Obst
  • Flexible Arbeitszeiten und Home Office
  • Hundefreundliches Büro
  • Firmenfitness (wellpass)

Gym Subscription

Free Course Offers

Employee Discounts

Travel allowance

Fair Remuneration

Agile Working

Coaching Offers

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Was solltest du mitbringen?

  • Du befindest dich aktuell in einem Studium
  • Du bist sattelfest in der deutschen Sprache (in Wort und Schrift)
  • Du arbeitest gerne abends zwischen 18 und 21 Uhr, sowie am Wochenende zwischen 8 und 20 Uhr
  • Du bist fit im Umgang mit einem Computer und gängigen Microsoft Anwendungen
  • Du bist kommunikativ, hast Spaß am Austausch mit Menschen und deine Hands-On-Mentalität zeichnet dich aus
  • Du bringst als echter Teamplayer eine hilfsbereite und freundliche Art mit und hast idealerweise erste Erfahrungen im E-Commerce und/oder im Kundenkontakt sowie gute Sprachkenntnisse in Englisch

All levels welcome

Languages

German

Optional

English

Skill set

Microsoft Office

Optional

E-Commerce

Kundenservice

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About Gartenhaus.com

Gartenhaus.com ist der Marktführer im Online-Fachhandel für große Haus und Garten Produkte in Deutschland, Österreich, der Schweiz, Belgien, Niederlande und Frankreich. Mit monatlich einer Million Nutzern ist Gartenhaus.com führend in der innovativen Planung, Logistik und Umsetzung von Haus und Garten Projekten. Die Gartenhaus.com bietet als digitaler Fullservice Anbieter ihren Kunden die vollständige Betreuung ihrer Projekte, von Beratung und Baugenehmigung über Fundament und Aufbau bis zur Wartung und Pflege der Produkte.

Foundation year icon
Founded in 2002
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50-99 employees
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Internet & Multimedia
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Mittelständler

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Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Gartenhaus.com.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Werkstudent im Sales und Kundenservice (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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