Serviceberater im Kundenservice (m/w/d)

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Permanent Employment

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Rastatt

Serviceberater im Kundenservice (m/w/d)

Without cover letter. In only 2 minutes.
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Immediately searched (unlimited)
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40 h per week
Dollar
No salary specified
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Remote work not possible
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Was erwartet Sie?

  • Sie betreuen und beraten Kund:innen persönlich und telefonisch
  • Sie nehmen Fahrzeuge an und erläutern den notwendigen Auftragsumfang
  • Sie sprechen zusätzliche Positionen, den Preis sowie den Fertigstellungstermin ab
  • Sie agieren als Schnittstelle zwischen Werkstatt und Kund:in während der Reparatur
  • Sie führen die Endkontrolle durch, erstellen Rechnungen und geben das Fahrzeug an die Kund:innen zurück
  • Sie treten bei eventuellen Reklamationen kompetent und kundenorientiert auf

Occupational fields

Mitarbeiter Kundenservice (m/w/d)

Kundensupport und -service

Support

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Was bieten wir Ihnen?

  • Persönliche sowie fachliche Weiterbildungsmöglichkeiten
  • Aufstiegschancen zum Betriebsleiter
  • Einem unbefristeten Arbeitsvertrag
  • Leistungsgerechter und pünktlicher Bezahlung
  • Betriebliche Altersvorsorge
  • Einem guten Betriebsklima
  • Kostenfreies Angebot an Wasser, Tee und Kaffee

Paid Continuing Education

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Was sollten Sie mitbringen?

  • Sie haben eine abgeschlossene KFZ-Ausbildung oder eine kaufmännische Ausbildung, idealerweise in einem KFZ-nahen Umfeld
  • Sie verfügen über eine ausgeprägte Serviceorientierung und Erfahrung im Umgang mit Kund:innen
  • Sie besitzen Organisationsgeschick und Teamfähigkeit
  • Sie haben vorhandene EDV-Kenntnisse und sind im Besitz eines gültigen Führerscheins der Klasse B
  • Sie zeichnen sich durch hohes Engagement, Belastbarkeit und sicheres Auftreten aus

At least 1 year of relevant experience

Languages

German

Skill set

IT-Kenntnisse

Führerschein

KFZ-Mechanik

Fahrzeugtechnik

Kundenorientierung

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About Karosserie-Lackiercenter Rastatt (Rheinau) GmbH

Was entsteht, wenn Leidenschaft und Präzision zusammentreffen? Wir stellen Fahrzeuge wieder her und sorgen für makellose Oberflächen. Unsere Mission ist es, durch höchste Qualität und Fachkenntnis die Mobilität unserer Kunden zu sichern. Wir suchen Dich, um diese Vision mit uns zu verwirklichen. Als Teil unseres Teams trägst Du direkt dazu bei, Fahrzeuge nach Unfällen oder bei Lackschäden wieder in ihren Originalzustand zu versetzen. Erlebe die Zufriedenheit, wenn Deine Arbeit Fahrzeuge in neuem Glanz erstrahlen lässt und Kunden begeistert sind.

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10-24 employees
Company sectors icon
Automobil
Company size icon
Mittelständler
Company estimated annual revenue icon
1 - 5 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Karosserie-Lackiercenter Rastatt (Rheinau) GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Serviceberater im Kundenservice (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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