Werkstudent im IT Support (m/w/d)
NATIXIS Pfandbriefbank AG /NATIXIS Zweigniederlassung Deutschland
Frankfurt am Main
Home office possible
20 h per week
Werkstudent / Junior Support Specialist - deutschlandweit remote (m/w/d)
Without cover letter. In only 2 minutes.
Immediately searched (unlimited)
16–20 h per week
14–18 € per hour (negotiable)
Remote job
Deine Aufgaben:
- Du unterstützt unsere Kunden per E-Mail, Chat oder Telefon bei Fragen rund um unsere Produkte
- Du hilfst bei der Bearbeitung Kundenanfragen in unserem Ticketsystem
- Du unterstützt bei der Pflege unserer Wissensdatenbank und erstellst Hilfetexte und FAQs
- Du unterstützt das Support-Team bei administrativen Aufgaben im Tagesgeschäft
Occupational fields
IT Support (First Level) (m/w/d)
IT Support & Administration
Technischer Support
Tech
Support
Warum Wir?
- Dich erwartet ein Arbeitsplatz in unserem Office in München und die Möglichkeit auf Home-Office
- Du arbeitest in einem dynamischen und hochmotivierten Team mit einer Mission
- Mit Deiner Arbeit beschleunigst Du unmittelbar die Reduktion von CO2-Emissionen und leistest einen aktiven Beitrag zur Erreichung unserer Klimaziele
- Du bewegst Dich in flachen Hierarchien und arbeitest direkt mit der Geschäftsführung zusammen
- Du bist Teil eines schnell wachsenden Unternehmens mit viel Entwicklungspotenzial
Bonus System
Fair Remuneration
Performance-Related Salary Component
Flat Hierarchies
Project Responsibility
Regular Feedback Meetings
Dein Profil:
- Du studierst und möchtest nebenbei arbeiten bzw. Du stehst am Beginn Deiner beruflichen Laufbahn und besitzt sehr gute Deutschkenntnisse in Wort und Schrift
- Du hast ein gutes technisches Verständnis und arbeitest Dich schnell in neue Tools ein
- Du kommunizierst klar, freundlich und lösungsorientiert – besitzt sehr gute Deutschkenntnisse in Wort und Schrift (C1). Englischkenntnisse sind von Vorteil
- Du arbeitest sorgfältig, selbstständig, proaktiv und zuverlässig
- Du bist teamfähig und zeigst gerne Eigeninitiative
- Ein freundliches und professionelles Auftreten ist für Dich selbstverständlich
- Erste Erfahrung im Kundenservice ist von Vorteil, aber kein Muss
- Kenntnisse in Tools wie JIRA und Notion sind von Vorteil, aber kein Muss
All levels welcome
Languages
German
English
Skill set
Google Workspace
Microsoft Office
Slack (Software)
Notion
Jira
Optional
Kommunikative Kompetenz
Teamarbeit
About Juconn GmbH
Unser Unternehmen strebt danach, den Gebäudesektor durch digitale Heizsysteme zu revolutionieren und Kosten zu senken, unterstützt von einem Team kreativer Innovatoren. Bei Immoconn erwarten dich herausfordernde Projekte und Chancen zur persönlichen und beruflichen Weiterentwicklung. Wir suchen klima- und technikbegeisterte Talente, die an umweltfreundlichen Heizsystemen mitwirken und dabei ihre Fähigkeiten stärken und echten Wandel herbeiführen möchten.
50-99 employees
IT
Startup
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Juconn GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent / Junior Support Specialist - deutschlandweit remote (m/w/d) sounds promising? We're looking forward to your application.
Without cover letter. In only 2 minutes.
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