Mitarbeiter IT Support 1st-Level Service (m/w/d)

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Permanent Employment

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München

Mitarbeiter IT Support 1st-Level Service (m/w/d)

Without cover letter. In only 2 minutes.
Calendar
Immediately searched (unlimited)
Clock
40 h per week
Dollar
40.000–50.000 € per year
Remote work Icon
1 - 3 days per week homeoffice
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Was erwartet Sie?

  • Im 1st-Level erfassen Sie Störungen, beheben oder leiten diese an entsprechende Stellen weiter
  • Sie arbeiten mit internen und externen Kollegen zusammen
  • Sie sind ausschließlich beim Kunden im Einsatz wie z.B. im Krankenhaus
  • Sie haben keine Zeitvorgaben für die Lösung bzw. Behebung von Störungen, allerdings müssen Priorisierungen beachtet werden
  • Telefonische Meldungen werden überwiegend über eine zentrale Call-Entry Stelle aufgenommen und von dort aus ggf. an die IT weitergeleitet

Occupational fields

IT Support (First Level) (m/w/d)

IT Support & Administration

Technischer Support

Tech

Support

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Was bieten wir Ihnen?

  • Sie profitieren von einem sicheren Arbeitsplatz bei einem etablierten Mittelständler
  • Es fallen keine Bereitschaftsdienste oder Wochenendeinsätze an. Sie sind von Montag bis Freitag bei max. 40 Stunden im Einsatz
  • Sie erhalten die Chance auf Übernahme durch unseren Kunden mit entsprechenden Entwicklungsmöglichkeiten
  • Unsere Stellenangebote sind KEIN reiner telefonischer Helpdesk
  • Möglichkeit ÖPNV Zuschuss/ Bahncard

Company Pension Scheme

Fair Remuneration

Flat Hierarchies

Promotion of Employee Initiatives

Regular Feedback Meetings

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Was sollten Sie mitbringen?

  • Sie verfügen idealerweise (aber kein Ausschlusskriterium) über eine abgeschlossene Berufsausbildung in einem IT-Beruf
  • Sie weisen bereits mindestens eine 2-jährige Berufserfahrung im 1st Level Service / IT Callcenter / UHD auf
  • Sie zeichnen sich durch gute Kenntnisse im Umgang mit MS Office Produkten aus
  • Sie konnten optional Citrix/IGEL Kenntnisse sowie auch Grundkenntnisse zu Windows Netzen sammeln
  • Sie haben ein technisches Verständnis für die Betreuung sonstiger Peripherie (Laser- und Etikettendrucker, Monitore, Barcodescanner)
  • Sie sprechen fließend Deutsch (mindestens auf C1-Niveau)

All levels welcome (no experience required)

Languages

German

Optional

English

Skill set

Microsoft Office

IT-Support

Kommunikative Kompetenz

Kundendienst

Citrix Systems

Optional

Microsoft Windows Server

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About Thönnes Datensysteme GmbH

Wir sind ein seit fast 40 Jahren etablierter IT-Dienstleister. Der Fokus der unternehmerischen Tätigkeit liegt auf der Erbringung von IT-Dienstleistungen im 1st- und 2nd-Level Service in langfristigen Kundenengagements.

Foundation year icon
Founded in 1987
Employee icon
25-49 employees
Company sectors icon
IT
Company size icon
Mittelständler
Company estimated annual revenue icon
1 - 5 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Thönnes Datensysteme GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Mitarbeiter IT Support 1st-Level Service (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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