Werkstudent im Kundenservice Account Management (m/w/d)
Working student
Berlin
Werkstudent im Kundenservice Account Management (m/w/d)
Was erwartet dich?
- Du unterstützt das Account-Management-Team bei allen täglichen To-dos
- Du hast direkten Kundenkontakt per Telefon und E-Mail: Du beantwortest Anfragen, klärst Details und hilfst, Probleme schnell zu lösen
- Du pflegst und aktualisierst Kundendaten und Bestellungen
- Du arbeitest eng mit unserem Operations- und Catering-Team zusammen, um eine großartige Kundenerfahrung sicherzustellen
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Ein internationales, offenes & engagiertes Team: Wir leben Teamspirit, unterstützen uns gegenseitig und feiern Erfolge gemeinsam
- Flache Hierarchien & transparente Feedbackkultur: Deine Meinung zählt. Wir stehen auf direkten Austausch und schnelle Entscheidungen
- Flexible Arbeitszeiten & Homeoffice: Du gestaltest deinen Arbeitstag selbst, für mehr Freiheit und eine gesunde Work-Life-Balance
- Modernes Office in Berlin-Mitte: Zentral gelegen, stilvoll eingerichtet und der perfekte Ort für Austausch, Fokus & Kaffee-Momente
- Individuelle Weiterentwicklung: Coaching, Mentoring oder Weiterbildung, wir fördern, was dich weiterbringt
- Mitarbeiter*innenbeteiligung an Entscheidungen: Du wirst aktiv in Prozesse eingebunden und gestaltest unser Wachstum mit
- Betriebliche Altersvorsorge: Wir unterstützen dich beim Aufbau deiner finanziellen Sicherheit
- JobRad-Leasing: Komm klimafreundlich und fit zur Arbeit, wir machen’s möglich
- Regelmäßige Team-Events: Ob Sommerfest, Offsite oder spontanes Afterwork, mit dem besten Catering, versteht sich
Parental Leave
Coaching Offers
Onboarding Program
Regular Feedback Meetings
Was solltest du mitbringen?
- Du arbeitest gründlich und zuverlässig, auch wenn es mal hektisch wird
- Du bist freundlich, kommunikativ und hast keine Scheu vor viel Kundenkontakt
- Du benötigst keine Vorerfahrung
- Du bist vormittags und mittags flexibel verfügbar und kannst ca. 20 Stunden pro Woche arbeiten
All levels welcome (no experience required)
Languages
German
English
Skill set
Kommunikative Kompetenz
Optional
Teamarbeit
About Hey Group GmbH
We are on a mission to bring happiness to work. We do this by giving businesses simple, flexible access to great catered food and by removing complexity for its providers Zu jeder gelungenen Veranstaltung gehört ein gutes Catering. Wusstest du, dass allein in Deutschland jährlich Caterings von über 10 Milliarden Euro bestellt werden? Ein gigantischer Markt, der aktuell immer noch zum Großteil offline abläuft. heycater! ist seit 2015 einer der führenden und nachhaltigsten Marketplaces für Caterings und Events in Europa. heycater! erleichtert dir die Suche nach dem idealen Catering für jedes Event und unterstützt zudem in der Konzeption und Planung: komplett digital und flexibel.
By loading the map, cookies are set as specified in our data privacy. Learn more.
Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Hey Group GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent im Kundenservice Account Management (m/w/d) sounds promising? We're looking forward to your application.