Werkstudent (m/w/d) IT Service Desk
Was erwartet dich?
- Begeistere deine Kolleg:innen, in dem du einen freundlichen und professionellen First-Level-Support für Ubuntu und Windows leistest
- Erfasse, klassifiziere und löse Incidents in Jira und halte dabei alle Stakeholder auf dem Laufenden
- Pflege eine genaue Inventarliste für Hardware und Peripheriegeräte
- Trage mit klaren und hilfreichen Knowledge-Base-Artikeln sowie Prozessdokumentationen in Confluence bei
Occupational fields
IT Support (First Level) (m/w/d)
IT Support & Administration
Technischer Support
Tech
Support
Was bieten wir dir?
- Die Chance, die Zukunft eines dynamischen, schnell wachsenden Technologieunternehmens entscheidend mitzugestalten und dabei mit Deinen Aufgaben und Deiner Verantwortung zu wachsen
- Flexible und familienfreundliche Arbeitsbedingungen in einem stabilen Umfeld
- Flexibilität zwischen Hybrid-Arbeit und arbeiten in einem Büro in einem der schönsten, zentralen Stadtteile Münchens
- Mit dem vielfältigen Sport- und Wellnessangebot von Wellpass kannst Du aus über 9.000 Sport- und Wellnessangeboten wählen
- Ein agiles Team, das Eigenständigkeit und schnelle Entscheidungsfindung in flachen Hierarchien verkörpert
- Eine einzigartige Unternehmenskultur, in der wir Wert auf Gleichberechtigung, Vielfalt und Integration legen
- Ein breites Spektrum an Aus- und Weiterbildungsmöglichkeiten
- Ein Büro in einem der schönsten, zentralen Stadtteile Münchens
- Ein attraktives Gehalt
- Regelmäßige Onsite-Events für alle Mitarbeitenden aller Art (Betriebsausflüge, Teamevents, Checkmk Conference, Conference After Party und mehr) in familiärer Atmosphäre
Paid Continuing Education
Sport and Recreation Facilities
Company Pension Scheme
Agile Working
Flat Hierarchies
Was solltest du mitbringen?
- Solides Verständnis der Linux-Kommandozeilen-Basics sowie der Windows-Client-Grundlagen.
- Grundkenntnisse im Scripting mit Bash, Python oder PowerShell.
- Sicherer Umgang beim Öffnen von Laptops und beim fachgerechten Austauschen von Komponenten.
- Erfahrung mit ManageEngine, Ansible, Jira oder Confluence ist von Vorteil.
All levels welcome (no experience required)
Languages
German
English
Skill set
Teamarbeit
Kommunikative Kompetenz
IT-Kenntnisse
Microsoft Windows
Linux
IT-Support
Systemadministration
About Checkmk GmbH
We are the creators of `Checkmk`, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as open-source and commercial editions and built on a Linux platform. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last four years we have grown from 20 to over 200 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently live in Munich, Germany, Italy, Austria, Spain and Poland as well as in the US. We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence. With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Are there more informations about the application process?
2. Ein erstes Kennenlernen mit dem People & Culture Team
3. Interview mit dem Fachbereich
4. Angebot
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Checkmk GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent (m/w/d) IT Service Desk sounds promising? We're looking forward to your application.