Werkstudent Customer Service (m/w/d) Startup
Working student
Berlin
Werkstudent Customer Service (m/w/d) Startup
Was erwartet dich?
- Du bist Anlaufstelle bei sämtlichen Problemen und Fragen für alle Mitglieder unserer Community
- Du beantwortest Kundenanfragen per Mail oder Telefon
- Du managst brenzlige Situationen in Zusammenarbeit mit anderen Abteilungen in unserem Unternehmen
- Du hilfst uns bei der kontinuierlichen Verbesserung unseres Services, unserer User Experience sowie unserer Prozesse und Tools
- Du unterstützt unsere Flottenmanagement- und Operations-Teams bei Ihren Aufgaben
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Ein tolles und motiviertes Team
- Eine super Atmosphäre, in der auch der Spaß nicht zu kurz kommt
- Einblicke und Erfahrung in einem schnellwachsenden Technologie-Startup
- Ein cooles Büro am Ostbahnhof
- Club-Mate, Kaffee & Müsli für deine tägliche Stärkung
- Ein monatliches Carsharing-Budget
Flat Hierarchies
Project Responsibility
Startup Flair
Company Pension Scheme
Meals Allowance
Was solltest du mitbringen?
- Du hast bestenfalls bereits Erfahrungen im Call Center gesammelt, Quereinsteiger sind auch willkommen
- Flexibilität für wechselnde Arbeitszeiten im Schichtsystem (Mo-So 7:00 - 22:00 Uhr)
- Exzellente Deutschkenntnisse
- Erfahrung und Interesse dich mit technischen Systemen auseinanderzusetzen
- Hilfsbereitschaft & „Hands on“- und Service-Mentalität
- Exzellente Kommunikations- und Problemlösefähigkeiten
All levels welcome (no experience required)
Languages
German
English
About the company
Unsere Mission? Nicht weniger als die Art und Weise wie wir uns bewegen zu revolutionieren. Unsere smarten Mobilitätslösungen setzen europaweit Maßstäbe. Als Teil der Europcar Mobility Group und global denkendes Technologie-Startup kreieren wir Mobilitätslösungen, die Privat- und Firmenkunden lieben.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Why can't I see which company I am applying to?
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Werkstudent Customer Service (m/w/d) Startup sounds promising? We're looking forward to your application.