Customer Development (m/w/d) - Kundenservice, Kundenmanagement, Kundenberatung
Permanent Employment
Karlsruhe
Customer Development (m/w/d) - Kundenservice, Kundenmanagement, Kundenberatung
Was erwartet dich?
- Bedarfsgerechter Kundenservice für den kompletten Customer-Lifecycle-Prozess
- Produkt-Schulungen für Neukunden via Webinar, Screensharing und Vor-Ort-Terminen
- Aktive Bestandskundenentwicklung durch den Verkauf von Zusatzleistungen/Folgeaufträgen
- Umfangreiche Kundenberatung zur Rückgewinnung von gekündigten Verträgen
- Erfassung und Dokumentation aller Kundenkontakte sowie Pflege der Datensätze im CRM-System
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Eine vielfältige Aufgabe im Bereich Kundenmanagement
- Spannende Software-Produkte im Bereich der digitalen Medien
- Eine Unternehmenskultur, die sich durch Spaß, Erfolg und Respekt auszeichnet
- Flache Hierarchien, kurze Entscheidungswege sowie reizvolle Entwicklungschancen
- Mitarbeiterbenefits – von Kaffee, Tee und Obst über Teamevents und Firmenfeste
Paid Continuing Education
Parental Leave
Gym Subscription
Job Bike
Employee Discounts
Music Allowed at Work
Sabbatical Possible
Was solltest du mitbringen?
- Du bist redegewandt, empathisch sowie kunden- und serviceorientiert
- Du kannst dich leicht in Kunden hineinversetzen und arbeitest lösungsorientiert
- Du hast idealerweise bereits 1-2 Jahre Erfahrung im Bereich Kundenservice
- Du interessierst dich für Online-Software und Digitalisierung
All levels welcome (no experience required)
Languages
German
Skill set
Microsoft Office
Microsoft Word
Microsoft Excel
Customer Relationship Management
About Dealfront Germany GmbH
Dealfront – die einzigartige Go-to-Market-Plattform für Europa – gibt Vertriebs- und Marketingteams die präzisesten B2B-Daten und Insights an die Hand, um europäische Märkte zu gewinnen. Mithilfe der Plattform decken Unternehmen ihren kompletten Akquise-Workflow in vier Stufen ab – Interessenten entdecken, qualifizieren, konvertieren und Umsatzpotenziale langfristig optimieren. Dealfront ist das Ergebnis der Fusion von Echobot und Leadfeeder und vereint europäische Wurzeln, höchste DSGVO-Konformität und unangefochtene Datentiefe. Über 10.000 Unternehmen vertrauen auf Dealfront für bessere Leads und mehr Deals.
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Frequently asked questions
Who or what is Campusjäger by Workwise?
Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Dealfront Germany GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found at Workwise.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Development (m/w/d) - Kundenservice, Kundenmanagement, Kundenberatung sounds promising? We're looking forward to your application.
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