Werkstudent Kundenkommunikation & Service Excellence (m/w/d)

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Working student

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Büttelborn

Werkstudent Kundenkommunikation & Service Excellence (m/w/d)

Without cover letter. In only 2 minutes.
Unsere Zentrale in Büttelborn (bei Darmstadt)
Unsere Zentrale in Büttelborn (bei Darmstadt)
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Immediately searched (unlimited)
Clock
12–20 h per week
Dollar
14 € per hour
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1 day per week homeoffice
Als Werkstudent*in im Customer Relations Center wirst du ein aktiver Teil unseres Teams und unterstützt uns im Tagesgeschäft rund um Kundenanfragen, Support und Angebotsmanagement. Du erhältst Einblicke in praxisrelevante Prozesse und trägst dazu bei, unseren Service kontinuierlich zu verbessern.
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Was erwartet dich?

  • Du bearbeitest Alarmberichte und wertest diese aus
  • Du erstellst Kostenbescheide und individuelle Kundenangebote
  • Du betreust Kund:innen telefonisch und schriftlich
  • Du bearbeitest Anfragen und übernimmst die Nachverfolgung
  • Du stehst in direktem Kontakt mit der Leitstelle

Occupational fields

Kundendienstberater (m/w/d)

Allgemeiner Kundensupport und -service

Support

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Was bieten wir dir?

  • Flexible Arbeitszeiten, die sich gut mit deinem Studium vereinbaren lassen
  • Die Möglichkeit zum anteiligen Homeoffice nach der Einarbeitung
  • Ein kollegiales, hilfsbereites Team und strukturierte Einarbeitung
  • Spannende Einblicke in branchenspezifische Prozesse
  • Wertvolle Praxiserfahrung zur Ergänzung deines Studiums

Fair Remuneration

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Was solltest du mitbringen?

  • Du bist eingeschriebene/r Student:in
  • Du glänzt mit deiner Aufgeschlossenheit und deiner Kommunikationsstärke
  • Du legst eine lösungsorientierte Denkweise an den Tag
  • Du hast Teamgeist und eine eigenverantwortliche Arbeitsweise
  • Du gehst strukturiert und sorgfältig an Aufgaben heran
  • Du bringst verhandlungssichere Deutschkenntnisse (C2) und idealerweise gute Englischkenntnisse (B1/B2) in Wort und Schrift mit

All levels welcome (no experience required)

Languages

German

Optional

English

Skill set

Kundenorientierung

Teamarbeit

Kommunikative Kompetenz

Microsoft Office

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About Alinotec GmbH & Co. KG

Wir sind ein familiengeführtes Unternehmen und schaffen deutschlandweit Sicherheit: Durch Einbruchmeldeanlagen, Baustellenüberwachung, sowie Videotechnik und digitale Schließsysteme. Dabei bieten wir individuelle und maßgeschneiderte Sicherheitslösungen an.

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25-49 employees
Company sectors icon
Baugewerbe & Architektur
Company size icon
Familienunternehmen
Company estimated annual revenue icon
5 - 10 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Campusjäger by Workwise?

Campusjäger is part of Workwise - a job platform that supports you throughout your entire career. We take care of recruiting for various companies and accompany you through the entire application process. Via Campusjäger by Workwise you can find jobs for students and graduates. You can manage your applications in your Workwise profile. Learn more about the connection between Workwise and Campusjäger.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Alinotec GmbH & Co. KG.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview at Workwise you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found at Workwise.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Werkstudent Kundenkommunikation & Service Excellence (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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